Security Guard

Why work at Greenwich House?

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City’s growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.

The Opportunity

The Security Guard is responsible for maintaining a safe and secure environment for Greenwich House and its constituents. This position plays a crucial role in safeguarding assets, ensuring the safety of staff, constituents, and visitors, and upholding the organization’s commitment to providing a safe and secure atmosphere. The Security Guard will be required to stand, walk, or patrol for extended periods and must have the physical ability to respond to emergencies quickly.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

Access Control

• Monitor and control access to the Center for Healing, ensuring that only authorized individuals enter the facility.
• Verify the identity of visitors, issue visitor passes and maintain visitor logs.

Security Patrol

• Conduct regular patrols of the premises, including interior and exterior areas, to deter and detect security threats.
• Respond promptly to security incidents, emergencies, and alarms.

Surveillance

• Utilize surveillance equipment, such as cameras and monitors, to monitor activities and areas of concern.
• Report any suspicious activities or security breaches to the appropriate authorities.

Emergency Response

• Assist in developing and implementing emergency response plans and procedures.
• Act swiftly and calmly in emergency situations, such as fire alarms, medical emergencies, or security breaches.

Conflict Resolution

• Interact with staff, constituents, and visitors in a professional and courteous manner.
• Effectively resolve conflicts and address disruptive behavior when necessary.

Security Reporting

• Maintain accurate and detailed security logs and incident reports.
• Report security-related incidents to the Security Supervisor/Manager/Director of Safety and Security and/or law enforcement as required.

Safety Checks

• Perform safety checks on equipment, doors, and windows to ensure they are secure and functional.
• Report any maintenance issues or safety hazards to the appropriate personnel.

Collaboration

• Collaborate with other staff members, including administrative and facilities teams, to address security and safety concerns.

Training and Compliance

• Attend training sessions and stay up to date with security protocols and procedures.
• Comply with all applicable laws, regulations, and organizational policies.
• Attend training on dealing with individuals who may be experiencing withdrawal symptoms, managing potentially volatile situations, maintaining the confidentiality of patients and zero tolerance for Fraternization.
• Perform other tasks and special projects as assigned by the direct supervisor.

What You’ll Bring

• High School diploma or equivalent is preferred.
• 8 Hour Pre-Assessment Training.
• 16 Hour on the Job Training (OJT).
• Valid New York State Security Guard License.
• Excellent communication and interpersonal skills. Ability to remain calm and composed in high-stress situations; highly trainable.
• Physical fitness and the ability to perform security patrol duties.
• Basic computer skills for monitoring surveillance equipment (if applicable).
• Previous Hospital/Clinic security experience is preferred.

Employment Details

• Department: Facilities
• Location: Onsite – 623 Broadway, New York, NY/All Greenwich House sites
• Schedule: Monday – Thursday, 9:00 AM – 5:00 PM; Friday, 11:00 AM – 7:00 PM; Flexibility Required
• FLSA Classification: Non-Exempt
• Employment Type: Full-Time
• Reports To: Assistant Director of Security
• Union Representation: Non-Union

Salary Range

The expected hourly rate for this position $20.00. This rate reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Benefits

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact Human Resources.