This position is ideal for someone who takes pride in maintaining a calm, professional presence and enjoys working in an upscale hospitality environment. We aren’t looking for a "bouncer." We’re looking for someone who sees themselves as a protector of the member experience.
What You’ll Do
- Maintain a professional and welcoming presence at the Club’s entrance and throughout the property
- Greet members and guests warmly while monitoring vehicles and individuals entering the property
- Approach unknown vehicles or individuals professionally to determine their purpose for being on Club property
- Conduct regular patrols of the clubhouse, parking lots, pool areas, cart paths, and surrounding property
- Monitor activity throughout the property and identify potential safety, security, or maintenance concerns
- Respond calmly and professionally to member concerns, unusual activity, and incidents
- Assist with traffic flow, parking, and access control during busy periods and special events
- Complete accurate and detailed Daily Activity Reports (DARs) and Incident Reports
- Assist with package deliveries while patrolling the clubhouse
- Communicate effectively with other Security team members and Club departments by radio and in person
- Support emergency response procedures, including medical and safety-related incidents
- Maintain a visible but unobtrusive presence that helps members and guests feel comfortable and secure
- Perform other duties as needed to support the safety, security, and operation of the Club
What We’re Looking For
- Valid California Guard Card required
- Previous security experience preferred; experience in a private club, hotel, resort, residential community, corporate setting, or other hospitality-focused environment is a plus
- Strong customer service and interpersonal skills
- Professional appearance and demeanor
- Calm approach to handling difficult or unexpected situations
- Strong observational skills and attention to detail
- Sound judgment and the ability to recognize when a situation should be handled independently and when management should be involved
- Dependable, punctual, and able to work effectively as part of a team
- Comfortable approaching and speaking with members, guests, vendors, and unknown individuals in a professional manner
- Basic computer skills and the ability to complete clear, accurate written reports
- Ability to communicate effectively by radio, telephone, and in person
- CPR/AED/First Aid certification preferred or willingness to obtain certification
Schedule
This is a full-time position. Schedules may vary based on Club operations. Availability to work evenings, weekends, and holidays may be required based on business needs.
Physical Requirements & Work Environment
- Regularly stand and walk for extended periods while patrolling indoor and outdoor areas
- Navigate stairs, walkways, parking areas, cart paths, and occasionally uneven surfaces
- Occasionally lift, carry, or move items weighing up to 25 pounds
- Observe activity throughout the property and review written and electronic information
- Communicate effectively in person and through telephone and radio communication
- Respond promptly to incidents and emergency situations, which may require periods of increased physical activity
- Work in both indoor and outdoor environments and in varying weather conditions, including heat and sun exposure
Pay: $23.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person