SECURITY OFFICER – FULL TIME

Hyatt Centric Congress Avenue Austin is in the heart of downtown Austin, featuring 246 guestrooms, 3,000 sq ft. of dedicated meeting space, and two exciting F&B concepts including an 8th floor rooftop bar. The hotel’s boho-chic residential design reflects Austin’s rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required.

Responsibilities include but are not limited to:

• Responding to guest and employee emergencies

• Vendor, guest, and contractor check in/check out

• Logging and dispatching lost and found

• Receiving, handling, and dispatching of mail, packages and deliveries

• Incident and accident response and reporting

• Providing basic first aid

• Regular monitoring and walking of hotel premises.

• Maintain outstanding customer service in all interactions with guests and colleagues

• Adhere to safety and security protocols for the hotel

• Maintaining the operational performance of in-room safes and door locks

• Report building preventive maintenance projects so they may be assigned and addressed.

• Support in facilitating hotel drills as it relates to preparation of emergency situations.

• Assist in maintaining hotel-use keys, contractor keys, visitor badges

• Respond to building life safety systems (fire control panel, elevator operations, hotel intercom system)

As a Hyatt Centric Austin colleague, you will enjoy the following benefits:

• Commuter Stipend

• Free Hyatt Hotel Stays after 90 days of employment

• Deep discounts on stays for you and your family

• Paid Time Off

• $1,000 educational reimbursement per year

• Adoption Assistance

• Fitness Center access

• Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more!

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills

• Ability to stand for long periods of time and walk moderate distances

• Must be able to work a flexible schedule, including weekends and holidays

• Proficient in basic computer skills

• Previous security experience preferred

• Hotel experience preferred

• Level 2 Security Guard Card Preferred

• Previous experience with using building life safety systems (fire control panel, elevator operations, hotel intercom system) is preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.