Building Portfolio DSM

Buildings Portfolio Manager

Permanent

Location: London
Hours: 4 on, 4 off – 07.00am-19.00pm-19.00pm-07.00am
Pay: £21.95 per hour

Join Our Team as a Buildings Portfolio Manager!

The Buildings Duty Shift Manager (DSM) is responsible for the leadership and operational delivery of all security functions within designated buildings at King’s Cross Estate during their shift. The DSM provides direct management of Buildings Security Officers, ensuring high standards of safety, professionalism, operational performance, and customer service are consistently maintained. The DSM acts as the senior operational security representative within buildings during their shift and assumes the role of Incident Control Officer (ICO) for incidents within their area of responsibility

About the Role:

As a Buildings Portfolio Manager! you will be responsible for:

• Ensure effective deployment of Buildings Security Officers across all assigned positions within the buildings, including response functions.
• Maintain a visible leadership presence within buildings, providing guidance and direction to officers.
• Conduct structured shift briefings, operational updates, and handovers
• Lead and coordinate responses to incidents including fire alarms and evacuations, medical emergencies, security breaches, suspicious activity, public safety incidents.
• Ensure effective implementation of life safety procedures and emergency protocols.
• Providing coaching, guidance, and operational support
• Participating in investigations or disciplinary processes where required
• Build positive relationships with building management, estate teams, and occupiers
• Ensure all officers are fully trained and operate in accordance with Assignment Instructions, Standard Operating Procedures, Risk Assessments, Estate and customer policies.

• Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to work scheme

What we are looking for:

• Excellent communication skills, including executive-level reporting and briefing
• SIA – DS/SG
• Excellent customer service
• Experience supervising security teams within a complex operational environment
• Proven ability to lead people, drive performance and maintain professional standards
• Ability to engage confidently with senior stakeholders, law enforcement and emergency services.
• Calm and confident incident management
• High standards of integrity and conduct
• Strong situational awareness and risk assessment
• A proactive and solution-focused approach
• Interested? Apply now and secure your future with us!
  Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong application

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James’ commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge