Security Supervisor – Scarborough Health Network

Position Overview

Title: Full-Time Security Supervisor

Employment Type: Full-Time

Pay Rate: $22.89/hr

Site: Scarborough Health Network

Schedule: Continental Days (0700 – 1900)

Overtime Methodology: Averaging Agreement (AA) after 88 hours

Site Overview

Scarborough Health Network provides critical care across three full-service hospitals and community sites in the eastern Greater Toronto Area. Serving a diverse community of over 850,000 residents, the network delivers emergency care, diagnostic imaging, surgery, and rehabilitation services in a fast-paced environment.

What You’ll Be Doing

• Provide direct leadership, direction, coaching, and training to on-site security staff.
• Plan and implement shift schedules, manage team attendance, and ensure mandatory training is completed.
• Conduct proactive security patrols, respond efficiently to coded emergencies, and manage routine incident investigations.
• Ensure all shift activities, standing orders, and hospital security policies are strictly followed.
• Perform regular security audits and document complaints or security incidents.
• Maintain strong communication with the Client Service Manager regarding site operations.
• Provide supportive customer service to patients, visitors, and hospital staff experiencing stressful situations.

Must Haves

• Valid Ontario Security Guard License.
• At least 1 year of experience in healthcare security, with 2 years of overall healthcare security experience in a team lead role.
• Post-secondary education in a law enforcement or security program from a recognized college (e.g., Police Foundations Diploma).
• Valid First Aid and CPR Level C Certification.
• International Association of Healthcare Security Services (IAHSS) certification.
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB), or willingness to complete Paladin’s training prior to onboarding.
• Working knowledge of the Trespass to Property Act and Mental Health Act.
• Physical ability to stand and walk for extended periods during 12-hour shifts.
• Ability to pass an N95 mask fit test (requires a clean-shaven face).
• Clear Vulnerable Sector Check and up-to-date Immunization Record (including 2 doses of COVID-19 vaccine, MMR, varicella, and TB skin tests).
• Proficiency in spoken and written English.
• Legal authorization to work in Canada.

Nice-to-Haves

• Demonstrated experience managing security operations in a multi-site hospital network.
• Advanced conflict resolution and de-escalation skills.

What’s In It For You?

• Medical and dental insurance coverage.
• Paid vacation, paid sick days, and paid holidays.
• Access to daily pay options through On-Demand Pay.
• Ongoing professional development and specialized security training opportunities.

Application Deadlines

[INPUT NEEDED: application deadline]

If you are a dedicated leader ready to support healthcare safety in your community, we welcome your application.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.