Tactical Retail Security

Synergy Protection Group Inc. is looking for dedicated and professional Full Time Tactical Retail Security Guards to join our team and help ensure a safe and welcoming environment for one of our retail clients in the Ottawa region.

The Role

As a Tactical Retail Security Guard, you will be responsible for maintaining a secure and orderly retail environment. Your presence, professionalism, and proactive approach will help prevent incidents while supporting a positive shopping experience for customers and staff.

Key Responsibilities

• Provide a visible and professional security presence to deter theft and disruptive behavior.
• Respond to escalating situations safely and professionally
• Monitor store premises using surveillance systems and regular patrols.
• Greet and assist customers, offering directions and answering inquiries.
• Report and document incidents, maintenance issues, or safety hazards.
• Collaborate with store staff and management to address security concerns.
• Ensure compliance with store policies and safety regulations.

Requirements

• Valid Ontario Security Guard License
• Minimum of 1 year of retail security experience
• Minimum of 1 year of tactical security experience
• Hands on experience highly preferred
• Strong observation and communication skills
• Professional attitude and reliable attendance
• Ability to stand and walk for extended periods

Why Join Synergy?

• Competitive starting wage
• Comprehensive benefits package after 1 year (health, dental, vision, wellness programs)
• Free professional training (de-escalation, mental health first aid, report writing)
• Supportive management team and positive work environment
• Opportunities for growth and career advancement
• ZayZoon early wage access – get paid when you need it

How to Apply

If you are passionate about safety and customer service, we encourage you to apply!

Please submit your resume

AI Disclosure: Artificial intelligence (AI) is not used to screen, assess or make selection decisions for this position. All applications are reviewed by qualified members of our hiring team and hiring decisions are based on individual qualifications, skills and experience.

Vacancy Status: This job posting is for a currently available position, whether existing or newly created, that has been approved for hire within the organization.

#SecurityGuard

Pay: $21.00-$22.00 per hour

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have any issues standing for longer hours? (Yes/No)
• Do you have 1 year of retail security experience?
• Are you looking for a FT role?

Experience:

• security: 1 year (required)
• Tactical Security: 1 year (preferred)

Licence/Certification:

• Security Guard Licence (required)
• Use of Force Certification (preferred)

Work Location: In person