Security Guard – Healthcare – Casual

Overview

Healthcare security isn’t just about protection—it’s about creating a safe, welcoming, and reassuring environment for patients, healthcare workers, and visitors. In this role, you will be a visible, supportive presence across hospitals, clinics, and care facilities in Calgary, using calm communication and de-escalation skills to resolve sensitive situations before they escalate.

Healthcare settings can be fast-paced and emotionally demanding, but you won’t do it alone. Our healthcare leadership team provides 24/7 real-time guidance and support to help you manage risks safely and confidently while building a schedule that fits your life.

Pay and Schedule

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  Pay Rate: $21.00 per hour

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  Position Type: Casual / Part-Time

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  Availability Requirement: Minimum 3 full days of availability per week, with flexibility to work either day or night shifts on those days. You will pick up open shifts within the availability you provide.

What Success Looks Like

On a day-to-day basis, success in this role means balancing vigilant security work with exceptional service and empathy. You will be responsible for:

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  Maintaining Facility Safety: Conducting regular patrols to identify safety hazards, unauthorized visitors, unsecured doors, or potential security breaches.

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  Access Control & Monitoring: Managing access to restricted medical areas and monitoring CCTV systems to stay ahead of potential issues.

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  De-escalation & Support: Responding calmly to emergency calls, alarms, and tense situations, using active listening and conflict resolution skills to diffuse conflict.

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  Patient Safety Support: Assisting clinical staff with patient safety monitoring when required, keeping patient dignity and comfort top of mind.

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  Accurate Reporting: Writing detailed, objective incident reports and shift logs in a timely manner.

Requirements (Must-Haves)

• High School Diploma or GED equivalent.

• Minimum availability of 3 full days per week, with flexibility to take either day or night shifts.

• Strong interpersonal skills with a proven ability to communicate clearly and de-escalate emotional or high-stress situations.

• Physical ability to remain on your feet for extended periods, walk long distances across facilities, and respond quickly to emergencies.

• Emotional resilience and the ability to maintain composure in complex healthcare environments.

• Ability to work well independently and alongside healthcare facility staff.

Nice-to-Haves

• Valid Alberta Security Services and Investigators Act (SSIA) Security Worker Licence.

• Valid First Aid and CPR certification.

• Previous experience in security, customer service, or healthcare support roles.

What We Offer

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  24/7 Management Support: Real-time help and guidance from experienced managers who understand healthcare security.

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  Professional Growth: Free specialized training through Paladin University to build your skills and help you advance into leadership or specialized roles.

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  An Inclusive Culture: As a Great Place To Work Certified workplace, we focus on respect, team support, and celebrating diverse perspectives.

Ready to Join Us?

If you are a dependable, compassionate communicator who wants to make a real difference in your community’s healthcare system, we would love to connect with you. Submit your application today to start your journey with our team.

#INDCAL