Full Time Security Patrol Guard – TD Centre

Position: Patrol Guard

Status: Full Time

Hours: Continental Rotating 0800-2000/2000-0800

Payrate: $24.00/hour

Overtime Method: Averaging agreement over 88 hours

Posting Date: October 8th 2026

Internal Closing Date: October 14th 2026

External Closing Date: October 16th, 2026

Job Overview: The TD Centre is one of Toronto’s premier commercial properties located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

As a Patrol Guard, you will play a key role in maintaining a safe and secure environment through active patrols, visibility, and timely response to incidents. This role requires strong observation skills, professionalism, and the ability to interact effectively with the public in a high-traffic setting

Key Responsibilities:

• Conduct regular interior patrols throughout the mall, including common areas, corridors, entrances, and exits
• Maintain a visible presence to deter theft, vandalism, and unauthorized activity
• Monitor shopper and tenant activity, identifying and addressing potential safety or security concerns
• Respond to incidents including disturbances, thefts, medical calls, and emergencies
• Provide strong customer service by assisting visitors with directions and general inquiries
• Enforce mall policies and procedures, including trespass and loitering guidelines
• Work closely with dispatch, supervisors, and other team members to coordinate response efforts
• Complete detailed incident reports and daily logs accurately and in a timely manner
• Assist with crowd management during peak hours, sales events, and special events
• Support emergency procedures including evacuations and coordination with emergency services

Prerequisites:

• Ability to obtain a Security License in the province of Ontario.
• Must have 2 years experience in a retail security environment
• Valid First Aid & CPR Level C from a WSIB approved provider.
• Previous experience in retail, mall, or high-volume security environment is an asset
• Strong observation and situational awareness skills
• Excellent customer service and communication skills
• Ability to remain calm and professional in high-pressure situations
• Strong report writing and documentation skills
• Comfortable standing and walking for extended periods
• Ability to work independently and as part of a team
• Applicants who do not possess these certifications can opt into Paladin’s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
• Legally authorized to work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks