Security Operations Center (SOC) Operator

Security Operations Center (SOC) Operator

Location: Irving, TX
Status: Full-Time
Pay: $22 Per Hour

Position Overview

We are seeking an experienced and highly attentive Security Operations Center (SOC) Operator to support 24/7 security operations at a high‑security data center in Irving, TX. This role is responsible for monitoring critical security systems, coordinating incident responses, dispatching security personnel, and maintaining the integrity and safety of a mission‑critical facility.

Candidates must bring strong situational awareness, excellent communication skills, and the ability to work calmly and effectively in a fast‑paced, technology‑driven environment.

Key Responsibilities

• Monitor and operate security systems including CCTV, access control platforms, intrusion detection, and alarm systems.
• Receive, evaluate, and prioritize security‑related notifications, alarms, and emergency calls.
• Dispatch security officers, technicians, and emergency services as required.
• Track, document, and escalate incidents in accordance with established protocols.
• Maintain constant situational awareness of facility operations, visitor activity, and security threats.
• Monitor badge activity and access logs; investigate irregular or unauthorized access events.
• Generate and distribute real‑time reports, shift activity logs, and incident summaries.
• Communicate effectively with onsite security teams, management, and client stakeholders.
• Follow all SOC standard operating procedures (SOPs) to ensure consistent and compliant operations.
• Support business continuity, critical incident management, and escalations as directed.
• Collaborate with cross‑functional teams including Security, Facilities, IT, and Emergency Response.

Required Qualifications

• Prior experience in a Security Operations Center (SOC), command center, alarm monitoring, or incident response environment
• Experience monitoring and operating enterprise-level security systems (CCTV, access control, alarm panels, etc.)
• Strong verbal and written communication skills with the ability to relay concise, accurate information under pressure
• High attention to detail and excellent situational awareness
• Proficiency with basic computer applications, including Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to analyze data, interpret alarms, and make sound decisions quickly
• Ability to obtain and maintain any client‑required security clearances or certifications

Preferred Qualifications

• Experience supporting critical infrastructure or high‑security environments such as data centers, telecom facilities, or financial institutions.
• Familiarity with security platforms such as Lenel, Genetec, Milestone, Avigilon, or similar systems.
• Prior experience creating incident reports, shift logs, or dispatch documentation.
• Training or certification in security, emergency communications, or critical incident response.

Ideal Candidate Profile

The ideal SOC Operator is a dependable, observant, and tech‑savvy security professional with strong problem‑solving ability. They maintain composure during high‑pressure events, communicate clearly with diverse stakeholders, and consistently follow procedures to support the safety and continuity of a mission‑critical data center environment.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Pay: $22.00 per hour

Experience:

• Security Operations Center (SOC), Command Center, or Similar: 1 year (Required)

Work Location: In person