Watch Person

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Under general supervision, performs watchpersons duties relating to physical security, safety, loss prevention and maintenance of order performs related work.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Makes periodical inspection tours through building, grounds and facilities such as hallways, lobbies, and entrance stairways. Basements lots and corridors. To examine doors, windows, gates locks and equipment.
• Watch for prowlers, fires, water leaks, or any other cause, which might endanger or result in loss of (or) damage to property.
• Respect patients and employees’ confidentiality.
• Assist patients and visitors if assistance is needed, when possible.
• Keep entrances clear of traffic.
• Report security incidents to his/her supervisors and makes reports.
• Upholds and re-enforces H+H Rules and Regulations/Policies and Procedures.
• Reports immediately all suspicious or unlawful conduct to Central Command
• Reports security incidents to his/her supervisors and prepares and submits written reports and takes actions, as appropriate, to prevent recurrences.
• Makes appropriate documentation of visits at prescribed locations.
• May clean or sweep assigned areas as directed by Hospital Police supervisor in emergency environmental situations.
• Answers telephones, monitor CCTV, and other areas of communications when so directed by his/her supervisor.
• In emergencies, may operate the elevators or heating equipment.
• May operate certain motor vehicles. If license and directed to.
• Makes computerized patrols.
• Works effectively with supervisors and co-workers.
• Organize and present written and verbal information clearly and concisely.

Qualification Requirements:

1. A valid New York State Security Guard registration card issued by the Department of State; and

2. Satisfactory completion of a 16-hour On-the-Job Training (OJT) course within 90 days of employment.