Security & Guest Services Associate

About Chelsea Piers

At Chelsea Piers, we bring people together through sports, fitness, and memorable experiences. Our team takes pride in creating a place where members and guests feel welcome, supported, and safe.

The Opportunity

We’re looking for a part-time Security Guard who can offer a friendly welcome while keeping a watchful eye on our Stamford facility. You’ll be part of the Guest Services team, helping members and guests find their way, spotting safety concerns, and responding calmly when something needs attention. On assigned shifts, you may also serve as a keyholder and the main point of contact for building matters.

Schedule: Approximately 15–20 hours per week, primarily weekday evenings and weekends, with future potential for a full-time schedule

Compensation: $18–$22 per hour

Primary Responsibilities

• Greet members and guests, answer questions, and provide directions with a helpful, professional approach.
• Monitor the building and grounds, complete scheduled rounds, and address or report safety and security concerns.
• Help direct vehicles, cyclists, and pedestrians at parking areas, loading areas, and crosswalks.
• Respond to incidents promptly, follow established procedures, and complete accurate incident or accident reports.
• Address loitering, alcohol consumption, and illegal drug use on site in accordance with Chelsea Piers policies.
• Coordinate with Guest Services, Maintenance, and Housekeeping when support is needed.
• Serve as the main point of contact for building matters during assigned shifts, when designated.
• During closing shifts, confirm that guests have exited and doors are secured and alarmed.

• Excellent customer service and verbal communication skills.
• A calm, sound approach to handling unexpected situations.
• The ability to set boundaries and convey authority respectfully.
• A team mindset and a willingness to help wherever needed.
• The ability to stand or walk for up to six hours at a time and work outdoors in varying weather conditions.
• A private security license is preferred.

Benefits

• Complimentary Chelsea Piers membership
• Discounts for you and your family
• Paid sick time

This position is based onsite at Chelsea Piers in Stamford, CT

Chelsea Piers is an Equal Opportunity Employer