Field Supervisor – Security Services

Field Supervisor – Security Operations

Starting Pay: $24.00 per hour
Location: San Diego
Employment Type: Full-Time

Position Overview

We are seeking a dependable and motivated Field Supervisor to oversee daily security operations and provide direct leadership to a team of approximately 10–20 security officers. This role plays a critical part in maintaining service quality, officer accountability, and client satisfaction. The ideal candidate is organized, decisive, and comfortable exercising independent judgment in a fast-paced field environment.

Key Responsibilities

Leadership & Supervision

• Provide direct supervision of assigned security officers, including guidance, coaching, and performance feedback
• Conduct regular post checks to ensure compliance with company policies, post orders, and security protocols
• Exercise independent judgment in resolving client concerns, operational disruptions, and scheduling conflicts
• Establish and maintain effective communication with security officers and management

Personnel & Performance Management

• Participate in hiring, onboarding, coaching, disciplinary actions, and terminations in coordination with branch management and HR
• Issue verbal and written corrective actions as needed and escalate serious matters appropriately
• Regularly evaluate officer performance and contribute to formal reviews and promotional recommendations
• Ensure officers are appropriately assigned and adequately trained for each post

Operations & Scheduling

• Oversee day-to-day field operations to ensure compliance with security procedures and standards
• Manage and document officer callouts, ensuring proper communication and replacement staffing
• Receive weekly schedules from management and distribute them to officers, confirming understanding and availability
• Collect and verify timecards every Monday, maintaining accurate records

Training & Development

• Conduct training sessions to ensure officers are well-versed in company policies and procedures
• Provide ongoing support and guidance to enhance officer performance and professionalism

Administrative & Reporting

• Assist with day-to-day branch operations as directed
• Collaborate with management and fellow supervisors to implement continuous improvement strategies
• Provide regular reports to management regarding field operations, staffing, and incidents

Qualifications

• Prior security, supervisory, or field operations experience preferred
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities and respond promptly to field issues
• Professional demeanor with sound judgment and decision-making abilities
• Reliable transportation and flexible availability as required

Compensation & Benefits

• Starting wage: $24.00 per hour
• Paid Time Off (PTO): 5 days annually, accrued on the employee’s work anniversary
• 401(k) Retirement Plan: Eligible to participate in the company’s 401(k) program
• Opportunities for advancement within a growing organization
• Ongoing training and professional development

Pay: $24.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• security management: 2 years (Required)

Work Location: In person