Concierge

Job Overview
We are seeking a dedicated and enthusiastic Concierge to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a memorable experience. This role requires strong communication skills, a passion for hospitality, and the ability to manage multiple tasks efficiently. As a Concierge, you will assist guests with their needs, from making reservations to providing local recommendations.

Duties

• Greet tenants warmly and provide personalized assistance.
• Handle tenants inquiries and requests promptly and professionally.
• Provide information about hotel amenities, services, and local attractions.
• Assist with services, food delivery, arranging transportation.
• Maintain an organized front desk area and ensure all tenant interactions are documented accurately.
• Collaborate with other departments to fulfill tenants requests and enhance their experience.
• Uphold high standards of phone etiquette while handling incoming calls from tenants.
• Additional training to assist security officers on site
• Become licensed at no cost as Level II security officer.

Experience

• Previous experience in a hotel or resort setting is preferred.
• Strong customer service skills with a focus on guest relations.
• Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
• Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
• A background in hospitality is beneficial for understanding guest needs and expectations. Join our team as a Concierge and contribute to creating unforgettable experiences for our guests!

Job Type: Full-time

Pay: $17.00 – $22.00 per hour

Work Location: In person