Weekend Overnight Courtesy Patrol

Job Purpose

Courtesy patrol regularly patrols the designated community and monitors for any suspicious or criminal activity as well as other safety concerns. This position will report concerns to community management and/or local authorities for direction. Schedule Saturday and Sunday 8:00 PM to 4:00 AM

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com.

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Staff development courses & free online training courses
• Paid training
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Duties and Responsibilities

• Patrols and monitors an assigned area; noting suspicious activities and taking appropriate action notifying law enforcement and management as needed.
• Investigates incidents of suspicious activity on the property. When the safety of oneself or others is in question, the Courtesy Patrol will first reach out to management or law enforcement for guidance.
• Monitors surveillance cameras, inspects property, and monitors crowds.
• Conducts routine patrols throughout community interior and exterior.
• Assists residents, guests, and team members with questions and concerns.
• Enforces community facility rules.
• Contacts law enforcement or fire department in case of an emergency.
• After business hours, checks doors, windows, and gates to ensure the property is secure.
• Monitors opportunities for theft, vandalism, fire, and illegal entry by unauthorized persons.
• Greets all residents and authorized guests in a friendly, courteous, and professional manner.
• Performs other related duties as assigned.

Qualifications

• Excellent observational skills and attention to detail.
• Verbal and written skills for effective communication.
• Ability to demonstrate good judgement, decision making and problem-solving skills.
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the community.

Working Conditions

This position works within the building and on community grounds, within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. This position is required to wear the designated True Connection Communities work attire and must wear a name tag at all times.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.