Job Description
Department: Security
Location: Dallas, TX
Shift: Tue, Wed, Thu, e/o Mon 6A-6:30P
Job Type: On-Site
Why Children’s Health?
At Children’s Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children’s health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
The Supervisor is responsible for leading and managing a team of security personnel during their assigned shifts. This role encompasses overseeing all specific duties assigned to security team members, ensuring they are executed efficiently and effectively. The Supervisor is also tasked with fostering positive working relationships with employees of Children’s Health System of Texas, various agencies, and the public. This position requires the ability to communicate and implement procedures professionally and effectively
- Responsible for daily staffing and leading a team of security personnel, ensuring adequate coverage and effective performance during each shift.
- Assist the Security Manager with team training and daily operational duties, ensuring all team members are well-prepared and knowledgeable about their roles.
- Actively participate in the interview process for Security Team member candidates, providing input and recommendations to ensure the selection of qualified individuals.
- Responds promptly to priority calls, maintaining supervision and command of the scene until relieved by other personnel, ensuring the safety and security of all involved.
- Enforce internal and external guidelines, including hospital policies, rules, and regulations. Provide directions and information throughout the hospital and assist with resolving security issues.
- At least 3 years Previous experience in one or more of the following fields is required: security, law enforcement, military service, healthcare, or education. Experience should demonstrate skills in safety enforcement, crisis management, incident response, or maintaining a secure environment required
- At least 2 years At least 2 years preferred in an assistant supervisory related role or equivalent years of Supervisory duties (i.e. Customer service, healthcare, hospitality, security, law enforcement or military.) preferred
EDUCATION
- High school diploma or GED required
- Texas Commission on Law Enforcement (TCOLE) requirements Field Training Officer course #3702 within 180 days required
- Two-year Associate’s degree or equivalent experience Criminal Justice, Law Enforcement, Security or closely related field preferred preferred
- Texas Commission on Law Enforcement New Supervisor (First-Time) Course #3737 within 60 days preferred
- Texas Commission on Law Enforcement (TCOLE) requirements Front Line Supervisor #3737 within 180 days preferred
LICENSES AND CERTIFICATIONS
- Valid, current Texas Department of Public Safety Driver’s License Upon Hire required
- Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, required
- Texas Department of Public Safety – Texas Private Security Bureau Registration – Non Commissioned Security Officer Level 2 or Commissioned Security Officer Level 3 certification 180 Days required
- Basic Level Certification (CHSO) obtained through International Association for Healthcare Security and Safety organization. 180 Days required
- Supervisor Level Certification (CHSS) obtained through International Association for Healthcare Security and Safety organization. 180 Days required
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You:
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
As an equal opportunity employer, Children’s Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
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