Description:
The Hilton DFW Lakes Executive Conference Center has an opening for a Loss Prevention Officer. Officers work four days, 10 hours.
Deep night shift- 10:00 pm to 7:00 am
Responsibilities and Duties
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Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
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Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
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Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
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Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
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Work with outside agencies (i.e., police) cooperatively
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Coordinate emergency situations
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Investigate duress alarms and comply with respective procedures.
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Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
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Resolve safety hazard and emergency medical situations.
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Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
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Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
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Patrol parking lots and grounds
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This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.
Benefits
We offer an excellent benefits package including:
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Medical, dental, vision prescription, and life coverage
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Vacation and holiday pay
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Free employee dining meals
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Free Parking
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Outstanding Team Member Travel Discount Program
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Employer matched 401-K plan
Requirements:
Qualifications and Skills
Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.
Must be TABC and CPR Certified.