Shift Lead Security Officer

Full Time

Varying Shifts

Position Summary:

The Shift Lead oversees daily operations during assigned shifts, ensuring staff performance, safety, and service meet company standards. This on-site leader guides and supports team members, serves as the link between staff and management, and helps coordinate schedules, resolve issues, and maintain smooth, efficient shift operations in fast-paced environments.

Minimum Qualifications:

• Eligible for registration under ORC Chapter 4749 as an employee of Security Engineers’ Ohio-licensed security guard agency.
• Valid driver’s license and approved MVR when driving duties are required.
• Must be at least 18 years old

Duties and Responsibilities:

Patrol & Surveillance• Conduct walking and vehicle patrols to identify and report safety concerns• Monitor access points; verify IDs and credentials• Monitor surveillance systems for threats or suspicious activity

Incident Response & Reporting• Respond to alarms, emergencies, and incidents per protocol• Maintain accurate logs of activities and incidents• Perform routine security tasks (e.g., locking/unlocking doors)

Customer Service & Policy Enforcement• Assist visitors and employees professionally• Enforce site-specific Post Orders and security protocols• Ensure compliance with SEI and client policies (e.g., smoking, loitering, parking)

Supervisory Responsibilities

Team Oversight & Support

• Guide and support junior officers
• Ensure protocol and customer service standards are met
• Assist with scheduling and shift coverage

Physical Requirements (subject to change based on client-specific needs)

• Stand/sit for at least 1 hour without break
• Walk a minimum of ½ mile without stopping
• Climb at least 20 commercial facility stairs without stopping

Education & Experience:

Minimum:

• High School Diploma or equivalent
• 1+ years verifiable Military, Law Enforcement or Security Experience

Preferred:

• 3+ years verifiable Military, Law Enforcement or Security Experience
• 1+ years of verifiable Supervisory experience

Note: Responsibilities and requirements listed are not exhaustive. Additional duties may be assigned based on client or company needs.