External Patrol Officer

Vigilant Security have an exciting opportunity available for an external patrol officer who will be an ambassador to represent vigilant. This role functions as a part of the physical security provision at a location comprised of three distinct buildings, all connected by a feature landscaped public realm with stunning views in the heart of Victoria. You will be responsible for providing a meet and greet and high quality security protection to the staff, premises and assets.

Information:

Position: External patrol Officer

Location: London (SW1W)

Pay Rate: £13.85 per hour

Hours: Average 56 hours per week

Shifts: 3 Days, 3 Nights 3 Off

Job Role / Requirements:

SIA Licence required

Security Experience / Customer Service is required – ideally in a estate or public space area

Physically fit to complete patrols externally and able to stand/walk for extended periods when asked in all weathers

Excellent levels of customer service & communication at all times

Must have good command of English Language

Reliable, confident and committed

Flexible in the approach to daily duties and additional events when held on site.

The ability to work independently and as part of a team

Have a calm personality capable of controlling difficult situations

This position involves external patrolling throughout the shift so you must be able to stand/walk for extended periods

Be confident you are able to undertake 100% of all specific duties

Be able to provide all the documentation and vetting information requested

First Aid qualification& CCTV Licence is a bonus

Duties:

Able to work on their own initiative as well as part of a team and have a proactive and ever evolving approach towards their duties.

Able to achieve high standards in a fast-paced customer focused environment and to have an attitude that strives for continuous improvement.

Be highly visible at all times on the colonnade and be knowledgeable and give assistance to tenants and public alike.

Have the ability to build and maintain effective working relationships with the customer and all other service providers

Able to adapt to new duties added to the assignment as the contract evolves.

Awareness of protests both planned and unplanned

To be vigilant and observant of visitors and occupiers ensuring no baggage is left unattended and applicable signage is placed correctly

Report any patrol observations and or defects to the Security Manager as well as documenting it appropriately.

To prevent unauthorised personnel from entering the premises..

To conduct a thorough check of all identified vulnerable points as well as ensuring all exits are secure and no risks are present or obstruct.

To check for suspicious characters and report all suspicious behaviours back to the team as well as the Security Manager

To act as an ambassador ensuring that their business is represented accordingly.

To ensure that a full and thorough handover is conducted

Ensure external areas have been gritted when necessary

Ability to adapt into other positions within the security team as and when operationally necessary.