Street Safety Officer, Brixton Safe Hub (SIA)

We are recruiting Street Safety Officers to support the Brixton Safe Hub, based on Windrush Square. The hub is designed to deter crime and provide a safe, reassuring space for the public. You will work alongside partner organisations on site, including police officers, street pastors and volunteers, offering guidance, reassurance and practical support.

This is a public-facing role, outdoors, working with a wide range of people including young people, night-time economy visitors and vulnerable individuals. You will be expected to use sound judgement and signpost or refer people to the appropriate agencies where needed.

KEY RESPONSIBILITIES:

• Provide a visible, proactive safety presence at the Brixton Safe Hub on Windrush Square
• Offer calm, confident reassurance and customer service to the public
• Identify concerns early and escalate appropriately to police or the project supervisors
• Support engagement with vulnerable people and signpost to services where appropriate
• Complete hub set-up and pack-down each shift (gazebo, tables, signage, lighting and related kit)
• Move equipment between storage and the hub location (secure container near Pop Brixton, approx. 10 to 15 minutes on foot, trolley provided)
• Record interactions and incidents accurately using Strata on a tablet
• Contribute to weekly reporting, ensuring all relevant activity is captured

ESSENTIAL REQUIREMENTS:

• Valid SIA licence (Door Supervision or Security Guarding)
• Willingness to undertake an Enhanced DBS check (you may start while the application is being processed)
• Excellent communication and customer service skills
• Good judgement, calm under pressure, and confident dealing with a range of situations
• Good report writing and accuracy with data entry
• Physically able to work outdoors and complete set-up/pack-down tasks
• Able to pass vetting covering the last 5 years (or since leaving compulsory education)

DESIRABLE:

• Experience in a public-facing security or street-based role
• Experience working alongside police, outreach, or community safety partners
• Conflict management and de-escalation experience

PERSON SPECIFICATION:

• Smart, well-groomed and confident
• Exceptionally clear communication skills and interpersonal skills
• Reliable with excellent time-management skills
• A commitment to providing five-star customer service is essential
• Good report writing skills
• Conflict management skills
• Can apply sound judgement and effective decision-making
• Able to adapt to changing situations
• Able to be vetted back 5 years or since leaving compulsory education
• Valid SIA licence

In return the Company offers:

• Temporary position guaranteed 32 per week (NO zero hour contacts) with potential to be extended.
• Working days Thursday, Friday. Saturday weekly (3pm-11pm)
• Paid breaks
• Full and ongoing training with a view for career development including exciting opportunities to progress at a growing company
• 28 days annual leave per year including bank holidays pro-rata
• Company uniform provided
• Company Sick Pay scheme
• Contributory Pension scheme
• Company phone

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Work Remotely

• No

Job Types: Temporary, Part-time
Contract length: 3 months

Pay: £15.00 per hour

Expected hours: 24 per week

Benefits:

• Company pension

Application question(s):

• Are you available to work Thursday, Friday and Saturday, 3pm to 11pm?
• Are you willing to complete an Enhanced DBS check (and provide the required documents promptly)?
• This role is outdoors and includes set-up/pack-down and moving kit using a trolley. Are you comfortable with this?

Experience:

• security: 2 years (required)

Licence/Certification:

• SIA Guarding or Door Supervision license (required)

Work Location: In person