Security Manager

Join Prosegur in an exciting new role as a Security Manager operating in direct support of the Client Security Manager. The Security Manager will be responsible for leading all aspects of site security operations, customer engagement, and security program development. This role requires a proven leader with the ability to manage daily operations, oversee vendor performance, drive compliance, and partner across Construction, Operations, and Security Engineering. The Security Manager will ensure proactive risk mitigation while enabling seamless operations for our hyperscale customers. This is a unique opportunity to make a significant impact and contribute to the safety and success of our clients and their guests.

Roles & Responsibilities

Operational Leadership & Vendor Oversight

• Lead and manage the contract guard force, ensuring strong performance, accountability, and alignment with the Client’s standards.
• Coordinate vendor service calls, preventative maintenance, and security system support.
• Manage guard force deployment, scheduling, and invoices, ensuring budget accuracy and efficiency.

Customer Engagement & Incident Response

• Serve as the primary security liaison for customers onsite, building trust through transparency, professionalism, and responsiveness.
• Lead incident management and reporting, ensuring timely, accurate escalations and after-action reviews.

Compliance, Training & Procedures

• Develop and enforce security procedures, policies, and post orders tailored to the Client site.
• Train officers and contractors in physical security protocols and system use.
• Ensure compliance with Client’s global security standards and customer requirements.

Monitoring & Reporting

• Oversee daily SOC operations, ensuring accurate reporting, system monitoring, and adherence to health checks.
• Conduct physical and video patrols, vulnerability assessments, and trend analysis for risk mitigation.
• Provide weekly and monthly reports to management and customers, demonstrating performance and compliance.

Security Systems Management

• Administer access control (Genetec or similar), CCTV, and alarm systems, including troubleshooting and user management.
• Oversee retrieval of video and access records for incidents, audits, or legal requests.
• Partner with Engineering and Construction teams on system design, commissioning, and acceptance testing.

Strategic Partnership & Growth Enablement

• Support the successful launch of the Client’s security program.
• Become a champion for expanded Client security services, helping establish long-term security infrastructure for the market.
• Collaborate with regional peers to align on best practices and continuous improvement initiatives.
• Take part in and lead region wide projects to further support the North American security program.

Minimum Qualifications Experience

• 5+ years of security supervision/management in data centers, critical infrastructure, or enterprise environments.
• Experience managing contract security officers and supervisors.
• Demonstrated success in customer-facing roles with contract compliance responsibility.
• Project management experience in physical security design, installation, and commissioning.
• Familiarity with construction security and managing evolving site conditions.

Skills & Certifications

• Exceptional leadership and interpersonal skills with the ability to motivate and hold teams accountable.
• Excellent organizational and time-management capabilities.
• Technical certifications in Genetec or comparable access control and video systems.
• Clear and professional communication skills, with experience in presentations and report writing.
• Proficiency in Microsoft applications (Excel, Word, PowerPoint, Visio, PowerBi).
• Analytical problem-solving and troubleshooting skills for systems and processes.
• Strong financial acumen with the ability to manage budgets, track security expenditures, and align costs with business objectives.
• ASIS certifications (APP, CPP, PSP) or other equivalents are strongly preferred.

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security’ solutions for Prospects.