Security Valet Officer

We’re now recruiting for a Security Valet Officer to join us at one of our developments, New Providence Wharf!

What you should know

Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we’re managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Valet Officer to join us at New Providence Wharf in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles.

Important to note

Hours: 7:00 – 19:00 & 19:00 – 7:00.

Shift Pattern: 4 on – 4 off

Location: E14, Canary Wharf

Salary per hour: £14.48ph

Contract: 42 hpw / permanent

What you’ll do

• Always maintain a safe environment for all people in the estate, including a constant Security presence.
• Meeting and greeting all residents, guests and clients around the estate.
• Communicate with Concierge and assist with smooth running of the site.
• Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
• Communicate with control regularly and ensure there is a quick response to any incident.
• To include building rounds & PES patrols of the site, in the daily tasks.
• Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
• Maintain a safe environment for all people in the estate at all times.
• Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
• As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.
• Provide support and shift cover for Valet and Concierge functions when necessary.
• Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
• Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Security Manager & Shift Manager immediately.
• Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
• Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
• Ensure that all firefighting apparatus is accounted for and maintained.
• Correct reporting of any cleaning or maintenance issues around the Estate.

• All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the SM.

  • A full job description will be provided upon shortlisting.

What you’ll need to be successful

• SIA Licence.
• Previous experience in a Security role.

• Good communication skills.

What now?

Very simply – Apply!

Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome!

Email Address: [email protected]

• Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.