Retail Security Guard

Retail Security Officer – Full-Time / Part-Time

Company: Gladious Security
Location: Lower Mainland, British Columbia
Job Type: Full-Time / Part-Time
Shift Duration: 8 Hours

Build Your Career in Security with Gladious Security

Are you ready to take the next step in your security career?

Gladious Security is seeking professional, dependable, and motivated Retail Security Officers to join our growing team.

This is an active, customer-facing position for individuals who take pride in maintaining a safe and secure retail environment.

As a Retail Security Officer, you will gain valuable hands-on experience in theft prevention, incident response, surveillance, customer service, and professional report writing.

We are looking for individuals who are alert, physically active, reliable, and committed to maintaining high standards of professionalism.

Key Responsibilities

• Maintain a professional and visible security presence to deter theft, shoplifting, and unauthorized activity.
• Conduct regular foot patrols throughout the sales floor, entrances, exits, and designated areas.
• Observe customer activity and identify suspicious behaviour or potential security concerns.
• Provide professional customer service and assist store employees when required.
• Respond appropriately to incidents, disturbances, emergencies, and safety concerns.
• Observe, identify, and report suspicious activities to store management and Loss Prevention personnel.
• Complete clear, accurate, detailed incident reports and daily activity logs.
• Communicate effectively with store management, supervisors, and security personnel.
• Follow company policies, site-specific procedures, and security protocols.
• Maintain a safe, secure, and welcoming shopping environment.

This Is an Active Security Position

This is NOT a sit-down security position.

Successful candidates must be comfortable:

• Standing and walking throughout the store for extended periods during an 8-hour shift, with required breaks.
• Conducting regular patrols and maintaining an active security presence.
• Remaining alert and attentive throughout their assigned shifts.
• Working in busy retail environments.
• Responding promptly and professionally to incidents.

Strong report writing skills are essential. Officers must be able to document incidents accurately, professionally, and in sufficient detail.

Qualifications & Requirements

• Valid BC Security Worker Licence (BST) – Mandatory
• Strong written and verbal English communication skills.
• Excellent incident report writing skills – Mandatory
• Strong observation and situational awareness.
• Professional appearance and excellent customer service skills.
• Ability to remain calm and composed during challenging situations.
• Ability to work independently and follow site-specific instructions.
• Reliable, punctual, and committed to assigned shifts.
• Previous retail security, Loss Prevention, or customer service experience is an asset.
• Ability to stand and walk for extended periods throughout an 8-hour shift.
• Flexibility to work weekdays, weekends, and holidays as scheduled.

Career Development Opportunities

At Gladious Security, we value employees who demonstrate professionalism, dedication, and a willingness to develop their skills.

Experience in retail security can help build a foundation for future opportunities, including:

Retail Security Officer → Advanced Security / AST → Loss Prevention / Security Supervisor

Career progression depends on qualifications, performance, experience, and available positions.

What We Offer

• Professional retail security experience
• Opportunities for additional training and skill development
• Exposure to different retail security environments
• Opportunities for career advancement based on performance and operational requirements
• Supportive team environment

Applicants should include:

• Relevant security or customer service experience
• BC Security Worker Licence status
• Availability for 8-hour shifts
• Previous retail security experience, if applicable

Only shortlisted candidates will be contacted.

Gladious Security
Professionalism | Integrity | Reliability

Pay: $18.25 per hour

Benefits:

• Flexible schedule

Work Location: In person