Job Description
Ready to suit up as a Retail Security Guard
As a Retail Security Guard, you will be the face of safety and customer service within the store. By maintaining a professional presence, building positive interactions with customers, and proactively addressing security concerns, you will help create a welcoming environment while supporting loss prevention efforts. Success in this role requires strong observation skills, confidence in de-escalating situations, and a commitment to delivering exceptional customer experiences.
What’s in it for you?
- Hourly wage rate of $25/hr + comprehensive benefits package
-
Full-time opportunity with the following schedule: Monday through Friday, from 1:00 PM to 9:00 PM ( downtown Vancouver )
- We will invest in you, covering the costs of continuing education through GardaWorld Academy
- Career growth opportunities at GardaWorld
- Uniform provided at no cost
- Supportive team environment where your safety and well-being are a top priority
- Employee recognition programs to reqard your hard work and dedication
Responsibilities for Retail Security Guard
-
Maintain a visible presence to deter theft and promote a safe, welcoming environment for customers and staff.
-
Observe customer activity and identify potential loss prevention concerns while providing excellent customer service.
-
Use strong communication and de-escalation techniques to resolve conflicts and challenging situations professionally.
-
Respond promptly to security incidents, disturbances, and emergencies, documenting actions taken as required.
-
Conduct regular patrols of the sales floor and surrounding areas to identify safety and security risks.
-
Work closely with store management and law enforcement when required to support investigations and incident response.
Qualifications for Retail Security Guard
- Be authorized to work in Canada
- Hold a valid BC security license
- Hold a valid AST certificate – Required
- First aid certification – an asset
- Strong report writing and technology skills
- Good eyesight and excellent ability to maintain focus
- Physically able to stand and patrol for extended periods
- Alert, detail-oriented, with strong situational awareness
- Exceptional customer service skills
This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available.
Upgrade Your Security Resume
No more guessing what to put on your resume. With SGO’s resume builder, simply input your information. Our tool makes job applications seamless.