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Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon.
Why Join Our Team?
Civic Hotel offers our team members a variety of benefits, including competitive wages, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!
Role Summary
Reporting to the Security Supervisor, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel – Autograph Collection
Key Accountabilities
Provide excellent service to guests, residents, employees and the general public
Maintain safety and protect the facility and property from any real or perceived threats
Proactively patrol and monitor the property to prevent fire, theft, and vandalism
Monitor all access points and provide access as needed
Assist the public, contractors and others in accessing the facility
Conduct routine visual inspections of the building (maintenance issues, repairs, etc)
Respond to all building/hotel emergencies, including guest and facility related emergencies
Assist with the emergency procedures, including fire alarms, evacuation or lockdown
Complete Incident Reports and Administrative duties as required
Perform other related duties as required
Education and Experience
Valid BC Security Worker License
Occupational First Aid Level 1
Minimum of 1 year experience in a similar role in the Hotel, Residential or customer service industry
Skills and Abilities
Mentally and physically able to deal with assigned tasks
Physically able to withstand extensive periods of walking, sitting, and standing
Ability to work day, afternoon and overnight shifts as required
Ability to work independently with minimal supervision as well as part of a team
Knowledge of CCTV and access control systems
Excellent Service attitude, Communication and conflict resolution skills
Fluent in English with additional language(s) an asset.
CIV1
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