Security Supervisor

Job description

The Forest Hill Group is a market leader in the delivery of luxury concierge, bespoke security and upscale valet parking services in North America.

Full-time Concierge Security Supervisor position available.

This exciting opportunity will appeal to strong customer service-oriented professionals with a valid Ontario Security License. The ideal candidate will maintain a secure and safe environment while providing residents with outstanding polite service.

The ideal candidate will possess:

• Team Leadership qualities
• Standard First Aid and CPR Certification
• An adaptable personality & positive attitude
• Excellent customer service skills A friendly, professional demeanour
• Proficiency in conflict resolution
• Ability to enforce Condo rules & regulations
• Exceptional report writing and communication skills
• Effective access control capabilities
• Basic computer literacy for digitalized tasks
• Log and track deliveries, amenity bookings, and visitors parking

Qualifications and Skills

• You must possess a valid Ontario Security Guard License
• First Aid/ CPR Certification required
• High School education required
• Minimum 2 years Supervisory experience in residential, condominium setting
• Must have supervisory/management experience
• Must commit long term, for candidate seeking consistent & stable work

Forest Hill Benefits:

• After three (3) months, you are eligible to participate in The Forest Hill Group`s comprehensive Group Benefits Plan.
• Potential for internal growth
• Paid training

Job duties include but are not limited to.

Accommodation Requests

· Responsible for updating and managing employee schedules.

· Updating discrepancies on Humanity for the Employee Time clocking function

· Make sure to work closely with The Forest Hill Group head office to ensure the highest level of service standards and client satisfaction.

· Manage a record of all residents and guests, services and trades.

· Maintain logs and occurrence reports.

· Report all incidents, occurrences, and unusual persons, objects or events according to protocol.

· Complete security checks and follow all procedures.

· Responsible for onsite training

· Emergency procedure drills

· Performances evaluation

Hours – 40 hours per week – Monday-Friday 7 am-3 pm

Job Type: Permanent

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Work Location: In person