Residential Security

About Us

Synergy Protection Group Inc. is a forward-thinking security agency dedicated to delivering exceptional, client-focused protection services. Combining cutting-edge technology with highly trained personnel, we prioritize safety, professionalism, and outstanding customer service. We are proud to foster a diverse and inclusive workplace where employees are valued and empowered to grow.

Job Overview

We are seeking experienced and polished Concierge Security Guards to join our team at various residential properties in Toronto and the GTA. This role requires a vigilant individual with proven expertise in residential environments, who excels in elite customer service while maintaining the highest security standards. As the first point of contact for residents and visitors, you will be essential in creating a safe, secure, and welcoming environment.

Key Responsibilities

• Access Control: Manage entry to the property by verifying credentials, issuing visitor badges, and ensuring only authorized individuals gain access.
• Alarm & Emergency Response: Monitor alarm systems, respond to security breaches, fire alarms, or medical emergencies, and coordinate with emergency services when needed.
• Elite Customer Service: Provide a welcoming and professional atmosphere, assisting residents and guests with inquiries, directions, and concierge-related services to a premium standard.
• Incident Reporting: Document all security incidents, disturbances, or safety concerns in detailed reports for management and law enforcement.
• Security Enforcement: Proactively enforce property rules, deter trespassing, and address suspicious activity with discretion and professionalism.
• Collaboration: Work closely with property management, fellow security personnel, and emergency responders to maintain a seamless security presence.

Requirements

• Valid Ontario Security License (Mandatory)
• Minimum 1.5-2 years of experience in residential or concierge security.
• Exceptional communication and interpersonal skills – polished, articulate, and professional.
• Strong observational skills with the ability to remain alert and composed in emergencies.
• Proficiency in alarm monitoring systems and emergency response protocols.
• Ability to maintain confidentiality and exercise sound judgment in high-pressure situations.

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

• We are all about our people and we show it!
• Competitive pay and comprehensive benefits
• Extended benefits after completion of one year of employment
• Corporate discounts through GoodLife Fitness and Perkopolis
• Responsive management team
• We offer industry leading training programs
• Accommodate to your flexible schedules.
• Continuous coaching and support
• Promote diversity through employee engagement
• Provide growth and development opportunities
• Get paid whenever you need with wages on demand via ZayZoon. No need to wait until the payday!

Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.

AI Disclosure: Artificial intelligence (AI) is not used to screen, assess or make selection decisions for this position. All applications are reviewed by qualified members of our hiring team and hiring decisions are based on individual qualifications, skills and experience.

Vacancy Status: This job posting is for a currently available position, whether existing or newly created, that has been approved for hire within the organization.

Job Types: Full-time, Casual

Pay: $17.80 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Store discount
• Wellness program

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Concierge Security : 1 year (required)

Licence/Certification:

• Security Guard Licence (required)

Location:

• Toronto, ON (preferred)

Work Location: In person