Security Operations Dispatch – Government Of Ontario Office

Position: Security Operations Dispatch Centre Operator

City: Toronto

Status: Full-Time

Hours: Monday-Friday 2300-0700

Pay Rate: $24.04/Hr

Internal Opening Date: October 28th 2026

Internal Closing date: November 4th 2026

External Closing Date: November 6th 2026

Job Description:

In this key role, you will oversee a state of the art healthcare Control Centre. Your role will include the following:

• Monitor and operate numerous systems including, access control, CCTV, fire and life safety

• Make emergency overhead announcements

• Answer Telephones and dispatch calls

• Assist in tracking and deployment of security staff

• Handle a variety of dispatch duties including incident call taking

• Liaise with visitors, clients and staff

• Manage Lost & Found

• Manage the issuance and return of facility keys and ID/Access cards

• Issue Visitor and Contractor badges

• Excellent communication skills

• Excellent deportment, customer service and presentable – Public facing/front facing position

• Working knowledge of CCTV, access control systems

• Experience in a supervisory role and dispatching preferred

This site is a Government of Ontario Building.

Qualifications:

• Valid Ontario Security Guard License

• Valid CPR and First Aid Certification Level C (WSIB approved provider)

• Vulnerable Sector Check – to be completed upon hire

• Proficient in English (both oral and written)

• Must have a minimum 2 years of experience in security

• Diploma in Justice studies/police foundations is considered an asset.

• Legally authorized to work in Canada

• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

• Applicants who do not possess these certifications can opt into Paladin’s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

• Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development

• Competitive salary and benefits package.

• Free Uniforms

• Security license reimbursement

• Dry cleaning & hemming/tailoring allowance

• Additional perks

• Work today, get paid today—daily pay available