1 Queen St East – Security Training Supervisor

Position: Training Supervisor

Site: One Queen

Address: One Queen Street East, Toronto

Status: Full Time

Hours: Saturday – Sunday: 08:00 – 20:00 Monday – Tuesday: 10:00 – 18:00

Pay Rate: $21.43

Posting Date: September 8th 2026

Internal Closing Date: September 15th 2026

External Closing Date: September 25th 2026

Site Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium that serves as both a physical and architectural bridge between eras.

Job Description:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements & Qualifications

• Supervisory or Team lead experience (2+ years) is considered an asset
• Demonstrated knowledge of CCURE 9000, ANGUS, or comparable security management systems.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Proven experience onboarding and training new staff in a site-based environment.
• Ability to create, update, and maintain clear and effective training materials for leadership review and implementation.
• Post-secondary education in a law enforcement or security program from a recognized college is an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Strong written and verbal communication skills with fluency in English
• Demonstrated punctuality, reliability, tact, and diplomacy
• Must demonstrate a high degree of professionalism, strong interpersonal skills, and emotional intelligence
• Ability to handle stress, make sound decisions under pressure, and work effectively in a fast-paced, dynamic environment
• High level of attention to detail and observational awareness
• Comfortable working in busy, highly populated areas, both indoors and outdoors
• Physically capable of standing, walking, and patrolling by foot or vehicle for extended periods (8–12 hours)
• Legally authorized to work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Enjoy financial flexibility with on – demand, daily pay