On-site Security Supervisor (Downtown Toronto)

FOR SUPERVISOR ONLY. IF YOU DO NOT HOLD A VALID SECURITY GUARD LICENSE DO NOT FILL.

Location: Downtown Toronto – Public Service Environment
Schedule: Monday to Friday | Day Shift (8:00 AM – 5:00 PM)
Experience Required: Minimum 10+ years of direct security experience

Key Responsibilities:

• Provide on-site leadership and supervision of security personnel
• Ensure daily staffing coverage and arrange backfill for absences
• Act as the main point of contact between site management and company head office
• Oversee compliance with site security policies and post orders
• Supervise, coach, and train security staff and support personnel
• Maintain a reliable pool of trained backup staff
• Manage and review incident reports and operational documentation
• Complete and authorize staff timesheets
• Provide administrative and operational support as required
• Respond to escalated incidents and emergency situations
• Step in to provide floor coverage when necessary
• Ensure security staff maintain professional, respectful, and sensitive interactions
• Support performance management and quality assurance initiatives

Required Skills & Qualifications:

• Valid Ontario Security Guard License
• Proven supervisory or leadership experience, minimum 10+ years of direct experience in similar field.
• Strong administrative and reporting skills
• Experience managing teams in professional or public-facing environments
• Excellent communication, organizational, and conflict-resolution skills

Job Types: Full-time, Permanent

Pay: $21.00-$25.00 per hour

Expected hours: 40 per week

Work Location: In person