Supervisor Full-Time

The Ottawa Branch of Paladin Security is one of the company’s key operations in Eastern Ontario, providing security services across a wide range of sectors including healthcare, government, post-secondary education, commercial properties, retail, aviation, industrial sites, and warehouses. The branch operates from#201, 52 Antares Drive, Ottawa, ON K2E 7Z1

Position: Supervisor Full-Time

Site: #201-52 Antares Drive

Hours:| 0600-1400 (Monday to Friday)

Overtime Method: Averaging Agreement (AA) after 88 hours

Payrate:| $23.00/hour

Internal Posting Date: September 11, 2026

Internal Closing Date: September 17, 2026

External Closing Date: September 30, 2026

Job Description:

• Liaison between the client and Paladin Security Management
• High Customer Service
• Review guard incident reports
• Oversee the security team
• Fire extinguisher/alarm testing
• Oversee and participate in live exercises
• Responding to assistance requests from the Clients and Retail Clients
• Ensure the safety and Security of the General Public on the property
• Assist General Public with Directions within the building
• Signing in and out Contractors
• Assisting the Public with information inquiries
• Cross training on all roles (Patroller, Operator, etc.)
• Experience in CCTV monitoring, alarm monitoring, fire panels/systems are considered an asset
• Other duties as assigned

Qualifications:

• Excellent verbal and written English communication skills.
• Bilingual (French/English) would be an asset
• Strong leadership skills
• Valid Ontario Security Guard License
• Valid Standard First Aid/CPR – Level C certification (from a WSIB-approved vendor)
• Minimum 3 years security experience required, or 2 years of demonstrated Security Supervision experience
• Demonstrates superior customer service skills and able to work independently
• Minimum of a High School Diploma
• College diplomat considered an asset
• Ability to walk and stand for extended periods
• Authorized to legally work in Canada
• Able to complete ongoing training as directed by the Client Service Manager

Why Choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Work today, get paid today—daily pay available
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks