About the Role
We are looking for a vigilant and professional Retail Security Officer to join our team. The ideal candidate should have loss prevention experience, will play a key role in ensuring the safety and security of customers, staff, and store property. You will help prevent theft, reduce loss, and provide a welcoming presence for all visitors.
Key Responsibilities
- Greet and assist customers in a friendly, professional manner while maintaining strong situational awareness.
- Monitor store premises to identify suspicious behavior and potential theft or safety risks.
- Prevent and deter shoplifting and other forms of loss through visible presence and proactive engagement.
- Conduct regular floor patrols and CCTV monitoring (if applicable).
- Liaise with store management and law enforcement when required.
- Complete detailed incident and daily activity reports.
- Support store staff in managing difficult or disruptive individuals calmly and professionally.
- Maintain a safe and secure shopping environment at all times.
Requirements
- Proven experience as a security officer in a retail environment.
- Strong observation and communication skills.
- Ability to stay alert and focused in a busy retail setting.
- Professional, approachable, and customer-service oriented demeanor.
- Reliable, punctual, and able to work flexible shifts (including weekends).
- Valid Security License / SIA License.
Job Types: Full-time, Permanent
Pay: £12.21-£14.00 per hour
Expected hours: 40 – 50 per week
Ability to commute/relocate:
- Croydon CR0 1TY: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (preferred)
Licence/Certification:
Work Location: In person