Retail Security Guard

About the Role

We are looking for a vigilant and professional Retail Security Officer to join our team. The ideal candidate should have loss prevention experience, will play a key role in ensuring the safety and security of customers, staff, and store property. You will help prevent theft, reduce loss, and provide a welcoming presence for all visitors.

Key Responsibilities

• Greet and assist customers in a friendly, professional manner while maintaining strong situational awareness.
• Monitor store premises to identify suspicious behavior and potential theft or safety risks.
• Prevent and deter shoplifting and other forms of loss through visible presence and proactive engagement.
• Conduct regular floor patrols and CCTV monitoring (if applicable).
• Liaise with store management and law enforcement when required.
• Complete detailed incident and daily activity reports.
• Support store staff in managing difficult or disruptive individuals calmly and professionally.
• Maintain a safe and secure shopping environment at all times.

Requirements

• Proven experience as a security officer in a retail environment.
• Strong observation and communication skills.
• Ability to stay alert and focused in a busy retail setting.
• Professional, approachable, and customer-service oriented demeanor.
• Reliable, punctual, and able to work flexible shifts (including weekends).
• Valid Security License / SIA License.

Job Types: Full-time, Permanent

Pay: £12.21-£14.00 per hour

Expected hours: 40 – 50 per week

Ability to commute/relocate:

• Croydon CR0 1TY: reliably commute or plan to relocate before starting work (required)

Experience:

• security: 1 year (preferred)

Licence/Certification:

• SIA (required)

Work Location: In person