Operations – Mobile Patrol (Edmonton)

About Guardteck & Kandor Management

Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management Corporation, we’re not your typical security company—we’re building something different.

We live by five core values:
Community First – Servant heart, respectful, pride of place, mindful. Not selfish.

Above and Beyond – Finishing touch, go the extra step, give more. Not average.

Accountability – Ownership mindset, do what we say, keep our word. No excuses.

Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent.

Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe.

If these values resonate with you, keep reading.

Position Summary

The Mobile Security Guard provides highly visible, professional security coverage across multiple client sites using a patrol vehicle. This role completes scheduled mobile patrols, responds to alarms and urgent calls, documents all activity in the reporting system, and supports client safety through deterrence, observation, and timely escalation when needed.

Key Responsibilities

Mobile Patrol Operations

• Conduct vehicle and foot patrols across assigned properties based on post orders and dispatch direction.
• Complete required checkpoint scans (NFC/QR where applicable) and verify doors/entry points, parkades, stairwells, mechanical/electrical areas (as authorized), and perimeter conditions.
• Maintain situational awareness and use patrol randomization principles when appropriate to support deterrence.

Alarm Response & Priority Calls

• Respond to intrusion/fire/medical alarms and urgent client requests as directed by dispatch.
• Perform safe arrival practices (scene assessment, exterior check, hazard awareness) and escalate to emergency services when required.

Reporting & Documentation

• Log patrols, observations, interactions, and incidents accurately and on time in the reporting platform.
• Write clear, professional incident reports with objective facts, timelines, and actions taken.
• Participate in daily/shift debriefs and support operational reporting where required.

Professional Conduct & Public Interaction

• Provide customer-service focused security presence while enforcing site rules professionally.
• Use de-escalation and conflict-avoidance strategies; disengage/escalate when risk increases.
• Coordinate with police/EMS and provide accurate information when requested.

Vehicle, Keys & Equipment Accountability

• Complete pre-shift and post-shift vehicle inspections and report defects immediately.
• Maintain cleanliness of patrol vehicle and protect company assets.
• Follow fleet card rules (authorized use only, receipts, accurate logging).
• Maintain strict control of keys/access devices and follow access protocols.

Required Qualifications

• Valid Alberta Security Services Licence (or ability to obtain prior to start).
• Valid Class 5 driver’s licence with a clean driving abstract (company vehicle operation required).
• Strong English communication skills (verbal + written reports).
• Comfortable working independently, nights/weekends, and across multiple sites per shift.
• Ability to use mobile apps/technology for reporting and checkpoint verification.

Preferred Qualifications

• 1+ year security experience (mobile patrol, retail/commercial, or alarm response is an asset).
• First Aid/CPR certification (asset).
• Experience with report writing platforms and GPS-enabled patrol workflows.

Physical & Working Conditions

• Prolonged driving with frequent stops; walking/standing, stairs, and outdoor work in all weather.
• Must be able to respond quickly, remain alert, and manage stressful situations calmly.
• Shifts commonly include evenings/overnights depending on route coverage.

Performance Expectations (Examples)

• Patrol completion accuracy (including checkpoint scans) and on-time reporting.
• Response time and decision-making quality on alarms/calls.
• Report quality (clarity, completeness, professionalism).
• Safe driving, vehicle care, and asset/accountability compliance.

Why Join Guardteck?

Growth Potential

We’re growing rapidly and invest in people who prove themselves.

Learn and Develop

You’ll gain exposure to all aspects of operations—client relations, leadership, recruitment, compliance, operational excellence, and more. This is an incredible learning opportunity.

Supportive Team Culture

You’ll work in a collaborative team that genuinely supports each other.

Purpose-Driven Work

Our security officers, cleaners, and support staff keep communities safe and buildings running. You’ll play a key role in supporting the people who do this essential work.

Recognition & Appreciation

We notice when people go above and beyond, and we celebrate wins—big and small. If you’re excited about this opportunity and think you’d be a great fit, we’d love to hear from you!

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.