Security Supervisor – Hotel & Casino

Job description – Experienced Security Supervisor

Are you ready for a new adventure? Looking to expand your supervisory skills and knowledge? Our Security Team is growing, and we are seeking an experienced Security Supervisor to join our night shift team!

The successful candidate will provide security supervision and protection services to Calgary’s premier entertainment venue, overseeing our two four-star hotels, casino, concert hall, banquet center, entertainment showroom, and more, ensuring a safe environment for patrons and staff while protecting our assets and gaming activities.

**Key Responsibilities: **

• Report directly to the Manager, Security & Surveillance and/or Senior Security Supervisor.
• Enforce age and access provisions within the casino premises.
• Provide direction, supervision, and support to assigned security teams
• Assist in interviewing, training, and conducting performance reviews for new Casino Security Officers.
• Conduct regular patrols to maintain safety and protect assets.
• Perform other related and compatible duties as assigned

**Required Skills and Qualifications: **

• Must reside in the Calgary, Alberta area and be a Canadian citizen, permanent resident, or have an open work permit.
• Minimum of 5+ years of recent experience as a Security Supervisor OR Peace Officer/Law Enforcement Experience (International Casino/Law Enforcement experience is welcomed). Those with recent Casino Security and/or Casino Security Supervisor experience will get priority.
• Post-Secondary education in criminology or suitable combination of education and experience an asset
• Clear Calgary Police / RCMP Security Clearance – No Criminal Convictions or pending charges within the court system.
• Preferred certifications in Defence Tactics Threat Pattern Recognition, Non-Violent Crisis Intervention Training, and/or handcuffing training.
• Physical fitness is essential, with the ability to stand, walk, run, and climb stairs during shifts. This includes being able to lift/carry up to 50lbs unassisted.
• A valid Standard First Aid/CPR-C & AED certification or higher required
• Computer proficiency in MS Office & other windows-based programs is required.
• Strong communication skills required as candidates must be able to verbally communicate in English and complete written reports.
• Possess a high level of honesty and integrity, with adherence to high standards, methods, and procedures.
• Ability to work in a team environment
• Experience with AGLC Regulations, Scheduling and Human Resources Management a bonus.

As our property is 24/7/365 operation, candidates must be available and willing to work a night shift rotation, which will include weekends, special events and holidays. Due to our shift times, candidates must have their own vehicle as public transit is not available for this area.

We offer a benefit package and a health spending account, staff discounts on food and hotel stays, and vouchers for free meals.

Several our staff members have successfully moved on to law enforcement careers. Come join us, learn, and be a part of a great team!!

No phone calls please or In Person visits. Only successful candidates will be contacted for an interview

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Ability to commute/relocate:

• Calgary, AB T2Z 3W4: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please provide details of your recent Security Supervisor, Peace Officer or Law Enforcement background if not listed clearly in your resume.
• Please provide details of your experience in Training, Scheduling and Human Resources. Have you taken any courses/certifications for the above?
• Are you willing and able to work Night Shifts (1800-0600) on a rotating schedule? Are you available for additional shifts, to assist with sick calls or additional security requests?
• Why should we consider your application? Please do not use ChatGPT or AI for this answer. We want to hear from the real you about why you’re interested in working with us, what your long term goals are etc.

Education:

• DCS / DEC (required)

Experience:

• Security Supervisor / Peace Officer or Law Enforcement : 5 years (required)

Licence/Certification:

• ALGC Certificates Deal us In, ProTect, ProServe & AML (required)
• Minimum Level C First Aid w/ AED, BLS or Higher Training (required)

Work Location: In person