Casual Receptionist – Security Operations Site

Commissionaires Southern Alberta

Ready. Reliable. Responsive.

Commissionaires Southern Alberta is seeking a professional and dependable Relief Receptionist to support front‑office operations at our Client’s Security Operations Centre. This position plays a key role in creating a positive first impression, ensuring smooth site access, and maintaining a secure, welcoming environment for visitors and staff.

As the first point of contact, you will demonstrate exceptional customer service, strong communication abilities, and the professionalism required to work within a security‑sensitive setting. This role is ideal for someone who enjoys interacting with people, managing multiple tasks, and contributing to a mission‑driven organization.

What You’ll Do

• Greet and assist visitors, employees, and guests with professionalism and courtesy
• Verify credentials and support secure access control procedures
• Answer and route phone calls, emails, and inquiries promptly
• Manage visitor logs, badges, and associated administrative tasks
• Provide general information and support to internal teams and external guests
• Maintain an organized, orderly reception environment
• Uphold site security and confidentiality standards at all times

What You Bring

• A valid Alberta Security Guard License
• 
  Current First Aid and CPR certification
• A minimum of seven years of residency in Canada
• 
  High fluency in English, both oral and written
• Strong time‑management skills and the ability to balance multiple tasks
• Strong computer skills, including proficiency with Microsoft Office
• 
  Excellent customer service skills and a professional, approachable demeanor
• Strong conflict management skills
• Strong attention to detail and the ability to follow established procedures

Working Conditions

• Office‑based reception environment in a Security Operations Centre
• Interaction with visitors, staff, and security personnel in a structured setting
• Regular periods of sitting, computer use, and front‑desk communication
• Professionalism, alertness, and confidentiality required at all times
• Relief coverage focused on days, evenings, and weekends shifts
• Availability for short‑notice shift coverage is essential

Why Commissionaires?

Commissionaires is a trusted Canadian organization with a long-standing reputation for integrity, service, and professionalism. We provide meaningful, mission‑driven work that directly supports community safety and operational excellence. Our team is diverse, respected, and supported, and this role offers an excellent opportunity to gain experience within a secure, high‑responsibility environment.