Shift Supervisor – Vancouver Public Library

Securiguard is currently looking for a Shift Supervisor to join our team!

A Securiguard supervisor is responsible for overseeing and managing security personnel, ensuring the safety and security of a facility, while upholding our core Values, Vision and Mission.

Our values – Respect, Empathy, Accountability, Courtesy, Honesty.

Vision – To "wow" customers with our uniformed security guard service through specialized training and exceptional customer service.

Mission – Making People Feel Safe.

Job Duties:

• Maintain a visible presence and assist clients, employees and visitors. Build positive relationships with site personnel to improve cooperation and security awareness.
• Coordinating, managing, and guiding security personnel to ensure maximum efficiency and performance.
• Support shift coordination to ensure adequate coverage at all times, including nights, weekends, and holidays.
• Providing training on security protocols, emergency procedures, and company policies.
• Oversee access control at entry and exit points, ensuring only authorized personnel are allowed in and verifying their identities.
• Respond promptly to security incidents, alarms, and emergencies. Coordinate with law enforcement and emergency services when necessary.
• Prepare detailed incident reports for any security-related events, including thefts, vandalism, or accidents. Maintain logs of daily activities, incidents, and personnel attendance.
• Ensure that all security personnel adhere to workplace safety protocols and regulations. Conduct safety briefings and training sessions for security staff.
• Identify security risks and vulnerabilities on-site and implement measures to mitigate them and improve overall security.
• Ensure security equipment like radio, Tracktik handheld device, radio, alarms system and cameras work properly, and report malfunctions to management for repair.
• Conduct training sessions for security staff to improve skills and knowledge. Stay updated on industry trends and best practices in security management.

Requirements:

• Valid Security Workers License.
• 2+ years of security experience, including 1+ years of experience as a security supervisor.
• OFA I, II or III (basic, intermediate, advanced) an asset.
• AST an asset.
• Familiarity with operating surveillance systems (CCTV), security software, and basic computer skills.
• Demonstrated attributes in supervision, decision making, organizing, problem solving analytical skill, interpersonal sensitivity and tolerance are required.
• Strong verbal and written communication skills.
• Strong understanding of workplace safety regulations and emergency procedures.
• Proven ability to manage and lead a team of security personnel.
• Must be able to analyze and assess situations and proceed accordingly.
• A positive, professional and enthusiastic attitude is an imperative in dealing with both Securiguard, clients, or other personnel.