Security Dispatcher – Educational Facility

Ready to suit up as a Dispatcher?

What matters most in a role like this is your ability to read the environment, anticipate risk and act accordingly. Your keen sense of observation and strong social skills are your greatest strengths.

As a Dispatcher, communication is essential as you will be the person spotting threats before they escalate at a post-secondary educational institute, located at Downtown, Toronto.

What’s in it for you?

• Hourly wage of $24.77
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Full-Time Shift Schedule: Monday to Sunday: 8AM-8PM & 8PM-8AM (12-hour Continental Rotation) (2 weeks days/2 weeks nights)
• Location: M5B 1Y2
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Dispatcher

• Receive incoming emergency and non-emergency calls from community and non-community members
• Initiate the appropriate response promptly including connecting and transferring the caller to the right person
• Operate with various computerized communication devices and associated equipment to receive, assess, and relay information from the public to security personnel in a courteous, professional, and expedient manner
• Remain calm under pressure and be able to multitask during high call volumes from telephone and radio communications
• Be able to prioritize and dispatch accordingly
• Problem-solve on the go utilizing tools and training you’ve acquired

Qualifications for Disptacher

• Be authorized to work in Canada
• Must have valid Ontario Security Guard License

• Must have Standard First Aid & CPR Level C certification(WSIB Approved)

• Must be able to commmit to Full-Time 12 hour continental rotation schedule (Monday – Sunday including days & nights)

• Must be able to commute to Downtown Toronto with no onsite parking

• Working Knowledge of Criminal Code and Trespass to Property Act enforcement

• Excellent communication and interpersonal skills

• Ability to handle sensitive situations with discretion and professionalism

• Strong documentation and report-writing abilities

• Computer proficiency (MS Office, Google Suite)

This posting is for a position that is currently vacant within the organization.