BILINGUAL SECURITY SUPERVISOR – DISPATCHER $17.00 HR MUST BE FLEXIBLE WITH HOURS MUST HAVE D LICENSE

Position Summary:

The Security Officer Supervisor is responsible for overseeing and managing all security operations at designated client account. This includes ensuring compliance with contractual obligations, maintaining client satisfaction, and implementing site-specific security protocols. The role requires leadership, customer service, and operational excellence to ensure a safe and secure environment for clients, employees, and visitors.

Key Responsibilities:Operational Oversight:

• Manage day-to-day security operations at assigned client site.
• Conduct site inspections and audits to ensure adherence to company and client standards.
• Monitor incident reports, investigations, and emergency responses.

Client Relationship Management:

• Serve as the primary point of contact for client.
• Regularly meet with client to review performance, address concerns, and maintain satisfaction.
• Ensure all contractual obligations are met or exceeded.
• Provide timely incident reports and operational updates to client.

Compliance and Risk Management:

• Ensure compliance with all local, state, and federal laws.
• Enforce company policies and procedures.
• Review and revise post orders and security procedures as needed.
• Coordinate with law enforcement and emergency personnel as necessary.

Administrative Duties:

• Prepare and maintain schedule, payroll, and reports.
• Track budget and expenses related to site operations.
• Assist in preparing proposals, presentations, and operational plans.

Qualifications:

• High school diploma or GED required; Associate’s or Bachelor’s degree in Criminal Justice, Business Administration, or a related field preferred.
• Minimum 3–5 years of experience in security management, law enforcement, or military service.
• Prior experience managing teams and client relationships.
• Valid security officer license (where required by state law).
• Valid driver’s license and clean driving record.

Required Skills & Competencies:

• Excellent leadership and team management abilities.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Crisis management and conflict resolution skills.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Physical ability to conduct site walkthroughs, patrols, and respond to incidents.

Preferred Qualifications:

• CPR/First Aid/AED certification.
• Prior experience working with contract security firms or managing multi-site operations.
• Knowledge of electronic security systems (CCTV, access control, etc.).

Work Environment:

• Combination of office setting and on-site presence at client location.
• May require prolonged standing and walking during site inspections.
• On-call availability for emergencies or critical incidents.

Job Type: Full-time

Pay: $16.00 – $17.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance

Work Location: In person