Assistant Security Manager – The Pavilion at Toyota Music Factory

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The Pavilion at Toyota Music Factory is seeking an Assistant Security Manager. The Assistant Security Manager supports the Security Manager in overseeing daily security operations to ensure the safety of guests, employees, artists, and the venue. This role assists with supervising security staff, enforcing policies and procedures, and maintaining a safe and welcoming environment by helping guard, patrol, and monitor the premises to prevent theft, violence, or rule violations.

WHAT THIS ROLE WILL DO

• Work in conjunction with the Security Manager, General Manager, and Operations Managers to help ensure compliance with all security-related policies, procedures, and applicable local, state, and federal laws and regulations.

• Assist in monitoring and authorizing the entrance and departure of employees, visitors, and other individuals to maintain the security of the premises.

• Move throughout the venue and all operational areas to visually monitor activity and take or recommend corrective action when needed.

• Support leadership by providing feedback, guidance, and recommendations for operational improvements and procedural adjustments.

• Assist with investigating and resolving security-related incidents or complaints while maintaining positive guest interactions.

• Circulate among visitors, patrons, and employees to help preserve order and protect property.

• Prepare and assist with reports documenting daily activities and irregularities, including equipment or property damage, theft, unauthorized access, or unusual occurrences.

• Support the training, supervision, counseling, and discipline of security staff to ensure efficient department operations.

• Demonstrate CARE by participating in the venue’s sustainability initiatives, including waste reduction, recycling efforts, and educating fans on sustainability programs.

• Partner with fellow team members at the end of events to assist with venue close-out procedures, including collecting recyclables and properly storing event equipment such as lawn chairs, barricades, and related materials.

• Assist with organizing and conducting staff meetings, communicating important information, and helping schedule and direct staff work assignments.

• Participate in regular reviews of security operations and contribute ideas for improving policies, procedures, and overall effectiveness.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent preferred.

• Minimum of 2 years of experience in a security or related supervisory role.

• Valid Guard Card.

• Working knowledge of security operations, safety practices in a business or event environment, and enforcement procedures.

• Strong problem-solving skills with the ability to think strategically and support leadership decisions.

• Excellent verbal, written, and interpersonal communication skills.

• Sound judgment with a high level of tact and professionalism.

• Strong teamwork skills and the ability to support and execute departmental programs.

• Ability to meet the physical demands of the position, including constant walking, climbing stairs, lifting and carrying 50 lbs. or more, and occasional sitting.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.