Security Coordinator

The mission of POTS is to be a loving community in the Bronx that nourishes the basic needs and hungers of all who come to its door. Helping low-income families and individuals since 1982, Part of the Solution (POTS) has grown to become a leading provider of emergency food, legal representation and social services in the Bronx. POTS’ unique “one-stop shop” model of interrelated programming has been designed to carry out its vision of helping low-income individuals and families move from crisis to stability and ultimately self-sufficiency. Last year, POTS’ work has touched the lives of more than 35,000 people, including over 9,000 children. POTS’ Food Pantry, operating since 1999, has provided hundreds of thousands of low-income Bronx residents millions of nutritionally-complete meals.

Reporting to the Associate Director, Operations and IT, the Security Coordinator is often the first point of contact for staff, clients, volunteers, and visitors—playing a vital role in creating a safe and welcoming environment. Their impact will go beyond traditional safety as they help protect both people and property, ensuring that services are delivered without disruption or harm. By greeting clients and visitors with professionalism and empathy, the Security Coordinator helps create a sense of safety that empowers staff and volunteers to focus on their roles without fear or distraction. Their calm, compassionate interactions will prevent escalation and ensure that everyone is treated with dignity. As part of the Emergency Response Team, Security Coordinator will be trained to respond to medical emergencies, volatile situations, and other critical incidents. This key staff member will perform his/her duties by ensuring POTS’ Core Values of Community, Respect, Hospitality, Empowerment, and Justice are upheld.