Security Officer – Lobby Desk

Security Officer – Lobby Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Lobby Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact for tenants and visitors, providing a professional welcome while supporting security-related access control and visitor management. You will monitor activity from the lobby, respond to questions and incidents with clear communication, and document key events. Join Allied Universal to grow with a team that is agile, reliable, innovative, people-first, and driven by integrity.

Position Type: Full Time

Pay Rate: $21.22 / Hour

Job Schedule:

DayTimeMon03:00 PM – 11:00 PMTue03:00 PM – 11:00 PMWed03:00 PM – 11:00 PMSat03:00 PM – 11:00 PMSun03:00 PM – 11:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the commercial real estate location by greeting arrivals, verifying identification and/or authorization, issuing visitor credentials, and directing individuals to the appropriate destination.
• Monitor lobby activity and security-related systems such as cameras, alarms, and access control, and document observations according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying building management and/or emergency services as directed.
• Complete detailed reports, shift logs, and incident documentation, and communicate updates to Allied Universal leadership and/or site contacts as needed.

Minimum Requirements:

• Be able to lift more than 20 lbs, preferred.
• Be comfortable using a computer or tablet, preferred.
• Have CPR and/or First Aid certification, preferred, which may be completed post hire.
• Have a state, county, or city issued security license, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802

Requisition ID

2026-1531486