Security Supervisor- Nights

JOB TITLE: Security Supervisor- Nights

LOCATION: London, Fenchurch to Shoeburyness including the loop

PAY RATE : £14.09 per hour.

WORKING PATTERN: 12 hours shifts (4 on 4 off 17:00-05:00) overtime available

*Must have a valid driving licence*

THE ROLE:

To supervise all staff (gateliners, security, enforcement officers) day-to-day rail operations, leading on security incidents and issues, liaising with the customer, ensuring smooth running of the contract in accordance with the Assignment Instructions, overseeing rostering and personnel issues.

Key Responsibilities

• Supervise all staff and day-to-day delivery of all contracted site security services.
• Ensure Assignment Instructions, Risk Assessments, Amulet, Churchill Group and client Health & Safety policies and other control measures are adhered to.
• Ensure the highest levels of customer service are maintained by the team at all times.
• Supervise and take the lead on all site security issues, including incidents, accidents, emergencies, and evacuations, supporting and advising members of the security team and client representatives.
• Ensure the team actively and effectively patrol, answer alarms and investigate disturbances, take appropriate action and submit appropriate reports.
• Manage and maintain the contract control room, gatehouse, reception, post room, alarm systems, CCTV/equipment, access/egress control and other contracted security services as required.
• Manage personnel and performance issues including rostering, site induction and training, holidays, absence, pay queries, investigations etc., in line with Churchill Group HR policies and procedures.
• Liaise with the client, building effective working relationships with management, staff, contractors, site tenants and their representatives, to ensure smooth running of the contract.
• Troubleshoot and resolve site issues – blowouts, conflict situations, etc. – in an efficient and consistent way in accordance with company policy, escalating to Amulet Line Manager as appropriate.

Fire and Emergencies:

• Respond to Fire and Emergency incidents in accordance with the Assignment Instructions.
• Co-ordinate emergencies and evacuations as directed by site management.

Health and Safety:

• Record and report to Amulet management all equipment faults, health and safety hazards and unsafe working practices.
• Enforce health and safety procedures.

Administration:

• Ensure accurate log books, incident reports and records are maintained by the team.
• Maintain accurate personnel records for the members of the team.
• Provide CCTV and other evidence in the event of an incident on site in accordance with the site Assignment Instructions.

SKILLS & EXPERIENCE:

• You are capable of problem-solving, dealing with a variety of situations and are very customer service-focused.
• You have evidence of strong organizational and time management skills
• Can demonstrate good verbal and written communication skills.
• Vigilant and take a “can do” approach and attitude to all tasks.
• You are computer literate, with the ability to effectively use Microsoft Office applications.

LICENCE REQUIREMENTS:

• You must have a valid Door Supervisor License.
• Possession of a SIA CCTV license is desirable.
• Full UK Driving License is essential

INTERVIEW REQUIREMENTS:

Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: £14.09 per hour

Benefits:

• Company pension

Experience:

• Customer service: 2 years (required)
• Leadership: 1 year (preferred)

Licence/Certification:

• SIA Door Supervisor Licence (required)
• Driving Licence (required)
• CCTV (preferred)

Work Location: In person