Mobile Supervisor

BLACKBIRD SECURITY INC. – Calgary

Calgary, AB

This listing has expired.

Job Description

Ready to make a difference.

Are you committed to protecting your community? Blackbird Security is seeking to hire a Mobile Supervisor in Calgary, AB.

What’s in for you?

Competitive wages
Flexible schedules
Paid training and growth opportunities to succeed in your role
Career advancement opportunities through promotion from within
Recognition programs and bonuses
Goodlife Fitness Gym Membership – 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

Role Summary

Your primary responsibility will be to manage and oversee our mobile department and support the District Managers with their overnight sites and coverages. The focus of your job will be to conduct timely alarm responses & spot checks and to ensure that our overnight staff is on site, are well trained, well dressed, knowledgeable, have the right attitude towards their role, and fully comprehend what their role is meant to accomplish.

Duties and Responsibilities

Supervise and train overnight mobile security officers
Regularly patrol and spot-check premises
Spot check guards to ensure Post Orders are being followed and they are adhering to company/client policies.
Delivery of resources to sites when required, and at the same time, check on the quality service levels being provided by our employee, ensuring they are aware of post orders and performing them properly.
Understand the workings and be able to fully utilize the scheduling system, providing you with the ability to see who is working at which location, at any time during your shift.
Deal with onsite issues as requested by the Regional, District and/ or Operations Manager, such as providing backup services.
Provide key control measures when needed.
Cover floor time if needed.
Defuse disturbances by adhering to company policies and procedures.
Understand and have knowledge of the company policies pertaining to the wellbeing of staff, and the provision of operational services.
Handle all interruptions and complaints in the assigned district.
Assist the District Manager to ensure that staff site reports are completed accurately and professionally.
Training site staff to develop necessary skills for optimal performance
Visit assigned sites regularly and provide excellent client care.
Motivating and coaching employees.
Develop and maintain positive working relationships with the site guards.
Complete incident reports and required documentation for all security incidents.
Identify potential security risks and respond accordingly.
Defuse potentially volatile situations and intervene when necessary.
Respond to emergencies and incidents within designated areas promptly and according to policy.
Providing great customer service to the clients.
Ability to work without close supervision.

Qualification and Skills

Valid Alberta Security License
Valid Driver’s license and own vehicle is required
Clean drivers abstract is required
Prior supervisory experience required
Experience with arrests and detaining shoplifters preferred
Previous experience in security is required.
Must be proficient in the English language, spoken, written, and via electronics
Willingness to attend meeting and trainings to improve skills

About Blackbird Security

Joining Canada’s fastest-growing National Security Company is not just a job – it’s an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:

Our values: Our operations are guided by core values – Respect, Integrity, Teamwork, and Adaptability – which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
Personal and Professional Growth: We believe in investing in our employees’ growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment.
National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.

If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.

We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Benefits: