Shift Supervisor – Full Time

• Department: Special Operations
• Location: Sunnyvale, CA
• Employment Type: Full time

About us:

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.

About the role:

The Shift Supervisor manages overall field services, operations, and functions in assigned area including training, post reviews, Specialist inspections, emergency response, client liaison, post order compliance reviews and special projects as assigned. In addition, the Secure Programs Shift Supervisor is responsible for monitoring the safety and security of the client’s employees, facilities and properties utilizing available technology and resources. All duties must be performed in accordance with client policies and procedures and all state and federal regulations.

In this role, your responsibilities will be:

• Receiving shift pass down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance
• Manage and coordinate all security operations and scheduling for assigned deployment
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Foster a customer service focus among staff in the execution of Safety & Security operations to protect personnel, property, and business operations
• Operate and monitor computer workstations and emergency systems; administer and maintain process control systems and databases
• Assisting with the development and revision of security processes, protocols, and systems
• Works with leadership to identify process and quality improvements
• Triage and manage incidents of workplace violence or other associate misconduct
• Maintain up to date and accurate timekeeping systems and records
• Ensure personnel are provided with necessary equipment and ensure equipment accountability by maintaining diligent records of equipment inventory
• Complete proper personnel documentation/paperwork and processing
• Perform other related duties as required.

As a candidate you must have:

• High School diploma or equivalent; A.A./A.S. preferred
• Minimum 2 years experience in Corporate Security or similar role with at least 2 years leading teams
• Requires a thorough knowledge of security procedures, life-safety, and business continuity
• Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
• Excellent time-management, communication, technical writing, presentation, facilitation, and organizational skills required
• Must be flexible and possess the ability to function in stressful situations
• Must be a dependable team player with enthusiasm and the ability to deliver a high level of customer service
• Ability to multitask, record project data, and work in a fast-paced environment
• Ability to operate warehouse technology, power equipment, break down packages
• Ability to lift up to 50 pounds occasionally and 35 pounds regularly; ability to push and pull a loaded cart or pallet jack
• Warehouse and supply chain experience a plus

We offer:

• $68,500 / Salary
• Health, Dental, Vision, and 401k
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Additional Information: Private Patrol Operator #PPO 13936 / Private Investigator #PI 28063

Security Industry Specialists, Inc. is an Equal Opportunity Employer

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.