Find Your Next
Security Job

Search for the best security jobs near you. Take the next step and search below with SGO.

4 weeks ago

SECURITY OFFICER (FULL TIME – SWING SHIFT)


RESORT HOTEL
Flag us San Jose, CA

You must sign in to apply for this position. Sign In


Job Description

SCOPE OF DUTIES:

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:

  • Provide our guests with 5-star ultra-luxury customer service thriving to go the extra mile at all times by being intuitive, refined and engaging.
  • Assist hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations, and policies as well as the departments rules, policies, and standards.
  • Handle all guest interactions with the highest level of hospitality and professionalism; resolves customer complaints; assist customers with inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Respond to all calls including, Emergency Response team calls,
  • Display complete knowledge of the fire/life system and all support systems, their functions and emergency response procedures.
  • Patrol property noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
  • Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, lost & found & key control.
  • Write comprehensive incident reports involving thefts, internal/external guest injuries, damaged property, unusual occurrences, normal patrolling results and conduct thorough investigations. Maintain report records, assist and follow-up on investigations.
  • Patrol the interior, exterior and perimeter of property via foot and cart to preserve order and protect property and assets in different environmental situations.
  • Provide basic security services, key control, guest, and function room lock problems/reprogramming, guestroom safe malfunctions, and lockoutS.
  • Provide basic First Aid/ CPR when needed.
  • Project an image of friendliness, professionalism, and willingness to provide personalized services to all property guests, workers, and neighboring businesses, whether over the phone or in person.
  • Works harmoniously and professionally with co-workers and supervisors
  • Maintain professional attitude when handling any crises.
  • Be able to work with minimal supervision
  • Maintain confidentiality of guest information and pertinent hotel data.

QUALIFICATIONS

Experience. 1+ year(s) of experience as a Security Officer for a luxury or ultra-luxury property.

Education. High school or equivalent

General Skills:

  • Refined verbal and written communication skills
  • CPR/AED/First Aid Certificates preferred
  • Strong problem-solving skills.
  • Reading, writing and oral proficiency in the English language.
  • Proficient in basic computer skills and able to perform job functions with attention to detail
  • Strong communication and interpersonal skills.
  • Must be flexible with schedule – Able to work weekdays, weekends, holidays, & any shifts dependent on business needs.
  • Ability to work cohesively with fellow colleagues and other departments as part of a team (You will wear many hats at times)
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

– Equal Opportunity Employer

Job Type: Full-time

Pay: $26.00 – $28.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Are you available to work Swing Shifts?

Experience:

  • Hospitality Security or Similar Security Related Field: 1 year (Required)

Language:

  • Spanish (Preferred)

License/Certification:

  • CPR/AED & First Aid Certificate (Preferred)

Ability to Commute:

  • Menlo Park, CA 94025 (Required)

Work Location: In person

You must sign in to apply for this position. Sign In

Recent Job Listings


Upgrade Your Security Resume

No more guessing what to put on your resume. With SGO’s resume builder, simply input your information. Our tool makes job applications seamless.