Security Officer

Position Summary

We are seeking a dedicated Security Officer to join our team located onsite at our client location in San Jose, California. The ideal candidate will be responsible for maintaining a safe and secure environment for the client, their associates, and facility personnel. This position reports to the Security Supervisor.

Responsibilities

• Provide excellent customer service to the client, associates, and facility personnel
• Patrol assigned post on foot to maintain visibility and observe possible unusual activity
• Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility-related events; provide back up to client personnel as needed
• Ensure that daily administrative documentation is always kept concise and complete; maintain all daily assigned equipment in functional and presentable condition
• Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports as required
• Investigate security-related accidents/incidents, interview witnesses, complaints, and victims; gather accurate information for incident report; complete report and follow up with management as needed
• Responsible for ensuring that all employees, suppliers, and visitors on company property have a proper company-issued identification
• Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
• Crowd control and assist Law Enforcement/Fire Department/EMS or officials as needed

Requirements

• 2-3 years of experience or or a combination of relevant education and experience
• Attention to detail, with the ability to anticipate trends which may negatively impact the organization, extending to environment and people
• Ability to interpret high volumes of data, from multiple sources
• Compile concise and accurate reporting, using the appropriate language for its audience
• Work well under pressure in moments of emergency response
• Responsive to changing environments and adaptable to unpredictable circumstances
• Strong client-focus and the ability to build and maintain relationships
• Excellent writing and verbal presentation skills
• Excellent skills, in MS office and Google Suite, and confident to learn new systems
• A team player who works professionally with colleagues and stakeholders at all levels
• An excellent understanding of client and business confidentiality
• Cultural awareness and ability to work alongside a global team
• Proactive and collaborative in articulating ideas with peers across organization
• Maintain resilience and perseverance in difficult situations

Job Type: Full-time

Pay: $29.25 – $33.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• San Jose, CA (Required)

Ability to Relocate:

• San Jose, CA: Relocate before starting work (Required)

Work Location: In person