Security Supervisor

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global
service provider overseeing account services in food, environmental, facility
maintenance, professional staffing, and security. Within our healthcare security
division, we help healthcare organizations achieve superior programs and results.
This includes our investment in you and your ability to deliver best practices to our
client while receiving exceptional training to advance your healthcare career with
BCI. Together, we are building a best-in-class healthcare security operation and
are looking for top talent to join us in this effort. We are an equal-opportunity
employer committed to a diverse workforce. Qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, disability, or protected veteran status.
BCI seeks a dedicated and passionate Healthcare Security Supervisors to
serve as an integral part of the security and care delivery team for a leading
healthcare provider.
Minimum Qualifications at Entry:

• Be 18 years of age and possess a high school diploma or GED
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver’s license
• Active state-issued guard card

Company benefits include – see all the details at www.bcitoolkit.
com/benefits

• Medical Insurance – The Kaiser HMO plan has a $0 annual deductible & an

out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of
$10 Primary Doctor and $10 for Specialist per visit.

• Vision Insurance – Vision care plan option through Guardian for employees

and eligible dependents.

• Dental Insurance – PPO dental plan option through Guardian for

employees and eligible dependents.

• Retirement & 401(k) – Retirement benefits are available for purchase

through Empower. Employees are eligible to enroll in a 401(k) savings plan if
they have been an employee for at least 6 months and are 18+ years old.

• Short-Term & Long-Term Disability Insurance – BCI offers Short-Term and

Long-Term Disability coverage for employees to purchase through
Guardian.

• Employee Assistance Program – Through Guardian’s WorkLifeMatters

program. 100% paid by BCI.

• Voluntary Life and AD&D Insurance – Employees have the opportunity to

purchase voluntary life and AD&D insurance coverage for themselves and
eligible dependents through Guardian.

• Supplemental Insurance – Employees have the opportunity to purchase

Accident and/or Critical Illness supplemental insurance through Guardian.

• Additional Benefits – Pet insurance can be purchased through Nationwide.

Employees are eligible to enroll in several disability, supplemental, and life
plans offered by Aflac and TransAmerica.

• Annual Raises – wage increase every January
• Paid Time Off
• Recognition Programs
• Training & Career Development

Employee Resources Group – Women in Healthcare Security Network provides
scholarship, mentorship, and other great programs for women.
Summary
Typically an individual with 4 to 10 years healthcare security or other relevant
experience or a combination of relevant law enforcement or military experience,
including 2 to 4 years direct supervisory experience. The Security Supervisor will
supervise shifts; act as a relief to the Security Account Manager during off-hours or
for limited absences and conduct roving patrol and incident response supervision
in complex facilities.
Must have valid California Guard Card
Essential Functions

• Directly supervise Officers at assigned locations.
• Assists in the training of Security Officers and review of post orders.
• In conjunction with company management or designated company

representatives acts to ensure adequate security coverage of all posts.

• Respond quickly and effectively to emergency and non-emergency

situations including defusing a variety of physical situations in the
Emergency Department.

• Periodic tours to secure areas.
• Maintain a thorough knowledge of the Emergency Department, waiting

room and its operations.

• Check for irregularities of suspicious activities and persons.
• Be in charge of preserving order.
• May enforce regulations pertaining to personnel and visitors.
• Protecting staff and property from theft or damage, or persons from

hazards or interference, including the potential for violence in the work
place.

• Control access to client facility through the admittance process.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with

visitors and staff.

• Monitors entrances and exits.
• Provides information regarding the facility and surrounding areas as

requested by visitors.

• Prevents unapproved or unlawful entry.
• Prepare logs or reports as required for post, requiring detailed narrative

reports.

• Other duties as assigned.

Experience

• Must have at least 2 years of experience as a Security Supervisor in a

challenging environment; for example, in an emergency department.

• Experience in dealing with the public in a service setting, prior healthcare

security, or military or law enforcement experience preferred.

• Minimum 1 year of customer service experience.
• Reliable means of transportation.
• Reliable means of communication.
• Knowledge of or ability to learn security operations and procedures.
• Ability to write routine correspondence, including logs and reports.
• Previous Advanced Healthcare Security Officer Confrontation Management

skills and training desired.
All employment is conditional upon successfully passing a background and
drug screening. Core Competencies:

• Security Basics: Ability to learn, retain and perform basic healthcare security

functions;

• Risk Management: Ability to identify, educate, manage, and report security

risks impacting service delivery;

• Communication: Ability to listen, share, modify information and effectively

communicate amongst different stakeholder groups and in varying
departments;

• Service Delivery: Ability to consistently demonstrate professional behavior

that is responsive to the needs of the client;

• Leadership: Ability to motivate, inspire, and influence others

Job Type: Full-time

Pay: From $37.52 per hour

License/Certification:

• Driver's License (Required)
• Guard Card (Required)

Ability to Commute:

• Pleasanton, CA (Required)

Work Location: In person