Security Supervisor

Security Supervisor

Tioga Downs is hiring a detailed orientated and observant Security Supervisor responsible for coordinating and supervising the activities of all Security Associates on assigned shift to ensure the protection of life and property at the property.

We offer unique benefits like onsite Daycare, Tuition Reimbursement, and discounts at our Hotel, Restaurants, and Spa. We have 3 Medical Plans to choose from. 2 Vision Plans, Dental, Accident, Hospital, and Critical Illness are available, as well. STD, LTD, and Life Insurance policies are our gift to you as a FT Employee. You will be 100% vested in your 401k Plan from the beginning. Paid Time Off, Sick Time, and Holiday Pay are yours to enjoy!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity for proper resolution.
• Ensures the quality of operations in the Security Department on assigned shift.
• Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
• Protects company assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
• Directs the flow of Security Reports to the proper individuals within the company, always maintaining the highest level of confidentiality.
• Advises Security Associates on assigned shift of duties and responsibilities, and ensures that they are completed in a timely, efficient manner.
• Maintains appropriate staffing levels in the Security Department by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating Associates, as needed.
• Reviews all Daily Activity Reports and prepares Shift Reports for Director of Security.
• Coordinates with the Surveillance Department when Security discovers a matter which needs further investigation or attention.
• Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.
• Observes, documents, videotapes and reports any unusual or suspicious activities on property.
• Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
• Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
• Maintains a series of critical keys, accessing locked areas as necessary.

SUPERVISORY RESPONSIBILITIES:

Directly supervises the activities of all of the Security Associates on assigned shift.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems.

QUALIFICATION REQUIRED:

• High School diploma or GED.
• Minimum of two years supervisory experience in security/surveillance.
• New York State licensed Security Guard.
• Associate's degree in Criminal Justice or related area preferred.
• Strong interpersonal and communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
• Ability to speak effectively before groups of customers or associates of organization.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

SPECIAL QUALIFICATIONS:

Knowledge of, and experience with, closed circuit television equipment preferred. Minimum of two years in law enforcement, surveillance, or related area required. Must possess excellent observational and communication skills. Must be able to detect any schemes or cheating activity aimed at the company or its’ guests.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Because we serve guests of the Casino, availability is necessary on nights, weekends, and holidays.

The noise level in the work environment is usually moderate. When on the project floor, the noise level increases to loud.

BENEFITS:

• Daycare services for employees only – open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
• Generous 401K plan – 100% Vested from the beginning!
• Medical, Dental, Vision and Life Insurance available for Full-Time Employees
• Paid Time Off, Sick Time and Holiday Pay
• Tuition Reimbursement for eligible employees
• Discounts available for Hotel, Restaurants, Spa Services, and more!