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6 days ago

SECURITY SUPERVISOR


Oneida Health
Flag us New York, NY

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Job Description

The Oneida Health Security Supervisor, under the general supervision of the Director of Security, provides general oversight and direct consultation to one of the following assigned locations: Oneida Health. The Security Supervisor will provide guidance in matters of physical and personnel security, plan, directs, and coordinate security activities to safeguard company assets, employees, visitors, or others.

The Supervisor is responsible to maintain strong relationships and communication contacts for emergency preparedness and security with New York State Police, County Sheriff Office, and local law enforcement officials in the vicinity. The Supervisor interprets information regarding criminal activities including assaults, drug or narcotic related matters, and protective orders for leadership and general staff.

Maintains staffing structure and assesses staff performance. Appropriately maintains work schedules for Security Officers. Oversees distribution of departmental equipment and issued items such as uniforms. Ensures all required reports are adequately completed and processed in a timely fashion. Takes immediate disciplinary action with job performance compliance issues.

Ensures compliance with regulatory agencies such as OSHA, JCAHO, DOH, CDC, and Homeland Security in Security and Safety related disciplines. Identifies security or safety risks and implements procedures or protocol to mitigate potential risks.

Note: Ongoing possibility of safety risks. Must be able to work in all types of weather conditions while responding to or performing security operations on all shifts. Work regularly requires sustained concentration. Ability to see and respond to dangerous situations, Ability to decipher different alarm sounds, Ability to function effectively under stress. Must have extensive experience and highly proficient working knowledge of CCTV systems, access control systems, and fire suppression systems.

Extensive knowledge of all applicable NYS, Federal and healthcare related codes and regulations.

Key Responsibilities:

  • Partners with the Director of Security Operations to develop and maintain department structure & operational procedures to meet & anticipate organizational demands.
  • Assists with developing and monitoring operational procedures and performance standards, which ensure safe, effective and efficient daily operations.
  • Provides direction to ensure appropriate resource availability.
  • Assists with developing strategies and implements objectives to ensure efficient and effective departmental performance, which correlates with the institutional annual operating plan.
  • Maintains a safe and secure environment for patients, visitors, and staff by enforcement of all hospital policies, local, state, and federal laws, rules, and regulations.
  • Ensures all Security Officers conduct a minimum of one internal and external security patrol each shift.
  • Ensures all Security Officers take immediate action when codes or other emergencies arise on the campus.
  • Ensures all Security Officers review all organizational policies and procedures annually and provide feedback on recommended changes to existing or new policies.
  • Ensures all Security Officers respond to all calls for service within 5 minutes, responding to emergencies immediately.
  • Partners with division colleagues Emergency Preparedness and Incident Command.
  • Develops a staffing structure, which supports departmental objectives.
  • Develops a staff schedule to meet organizational needs.
  • Provides direction to ensure appropriate distribution of staffing resources.
  • Directs staff selection through the interview process.
  • Participates in retention-related activities.
  • Assesses, develops and implements plan for staff orientation, development and education.
  • Assesses team performance & provides timely, constructive feedback.
  • Ensures departmental compliance with regulatory requirements.
  • Ensures compliance with all regulatory agency requirements, such as OSHA, JCAHO, DOH, CDC, and Homeland Security, in conjunction with the Network Director of Public Safety and Transportation and Manager of Security Operations.
  • Proactively identifies safety-related issues, addresses identified issues, and institutes procedures which minimize risks to patients and staff. Encourages team to do same.
  • Reports and acts to correct compliance and risk-related issues.
  • Proactively, professionally communicates to facilitate effective operations and patient safety.
  • Schedules and directs staff meetings on a regular basis.
  • Attends and participates in meetings as requested.
  • Routinely communicates with customers to assess needs and provide feedback.
  • Participates in multidisciplinary committees, work groups and teams to facilitate efficient and effective operations, education, and improved patient & employee safety.
  • Ensures effective documentation systems are established & sustained in the provision of safety and patient care.
  • Establishes and maintains effective performance improvement processes within the department.
  • Identifies areas for performance improvement.
  • Plans, acts and evaluates effectiveness of improvement measures.
  • Tracks and reports performance improvement activities as appropriate and/or required by organizational guidelines.
  • Performs similar or related duties as requested or directed

Education:

  • High School Diploma or GED (Required)
  • 2 year/Associate Degree (Preferred)

Experience:

  • 5 years as a Security officer in a public or private security force, or two years active military service with Honorable Discharge (Required)
  • Completion of official police or peace officer training academy. This training may replace some required certifications (Preferred)

Licenses and Certification:

  • Must possess a valid NYS Class D drivers license and maintain eligibility of insurability to operate the organization's vehicle (Required)
  • Valid NYS Pistol Permit (Preferred)
  • Valid NYS Armed Security Guard License or NYS Certified Police Officer/Peace Officer (Preferred)
  • CPR/AED and First Aid certification (Required)
  • Aerosol Subject Restraint (Pepper Spray). Completion of official police or peace officer training academy may substitute (Required)
  • ICS 100,200,300700,800 (Preferred)

Professional Skills and Abilities:

  • Accountability
  • Adaptability
  • Build Relationships
  • Communication
  • Conflict Resolution
  • Critical Thinking
  • Enforcing Rules
  • Interacting with People
  • Logical Thinking
  • Multi-Tasking
  • Mediation
  • Persuade Others
  • Research Activities/Investigation
  • Time Management

Caregiver Competencies:

  • Patient Focus Builds strong patient relationships and delivers patient-centric solutions.
  • Self-Awareness Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Self-Development Actively seeks new ways to grow and be challenged using both informal and formal development channels.
  • Cultivates Innovation Creates new and better ways for the organization to be successful.
  • Learning Agility Actively learns through experimentation when tackling new problems, using both successes and failures for learning fodder.
  • Resiliency Rebounds from setbacks and adversity when facing difficult solutions.
  • Resourcefulness Secures and deploys resources effectively and efficiently.
  • Collaborates Builds partnerships and works collaboratively with others to meet shared objectives.
  • Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Optimizes Work Processes Knows and employs effective and efficient processes to get things done, with a focus on continuous improvement.
  • Action Oriented Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.

Physical Requirements:

  • Medium Work – Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
  • Occasional Travel – The job may require travel from time- to-time, but not on a regular basis.

Additional Physical Job Functions/Hazards/Working Conditions:

  • Balancing Frequent
  • Climbing Frequent
  • Crouching Occasional
  • Typing/ Clerical/ Dexterity Frequent
  • Grasping Frequent
  • Hearing Frequent
  • Kneeling Frequent
  • Lifting Frequent
  • Pulling Frequent
  • Pushing Frequent
  • Reaching Frequent
  • Repetitive Motion Frequent
  • Seeing/ Monitor/ Computer Use Occasional
  • Standing Frequent
  • Stooping Frequent
  • Talking Frequent
  • Visual Acuity (color, depth, perception) Frequent
  • Walking Frequent
  • Fit Testing Constant
  • Bodily Fluids/ Bloodborne Exposure Occasional
  • Burns Occasional
  • Chemical Occasional
  • Electrical Occasional
  • Explosives Occasional

Additional Physical Job Functions/Hazards/Working Conditions Contd):

  • Mechanical Occasional
  • Radiation/ Radiant Energy Never
  • Extreme Temperatures Occasional
  • Noise Occasional
  • Vibration Occasional
  • Wet and/or Humid Occasional
  • Dust Occasional
  • Fumes Occasional
  • Gases Occasional
  • Mists Occasional
  • Odors Occasional

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