Greeter and Security Assistant

Job Title:

Greeter and Security Service Assistant

Department: Food Service

Reports to: Director of Food Services and in their absence, the Food Services & Pantry Manager

or the Assistant Food Services & Pantry Manager

Position Type: Part-Time

FLSA Classification: Non-exempt

Schedule: 8:30am to 2:30pm, Tuesday-Saturday

Summary:

The Greeter & Security Assistant is a vital member of the team fulfilling CHiPS’ mission of feeding the hungry by ensuring a safe food service environment for guests and staff. The Greeter & Security Assistant will greet guests and ensure that the process of serving is orderly. They are also responsible for assisting in unloading deliveries for the facility (food service and residence) and helping to store items where needed.

Primary Responsibilities:

 Ensure a safe food service environment through diligent and active monitoring of the line of soup kitchen guests

 Ensure the orderliness and fairness of the line, mitigate any disagreements or conflicts using conflict resolution skills, and take action in situations which can create disorder or danger.

 Be visible and observant at all times, greeting residents, guests, and vendors in a courteous and attentive manner.

 Respond to situations related to disorderly conduct or disruptive persons swiftly and

appropriately, including calling for backup or 911 if necessary.

 Help train volunteers to utilize the guest registration systen and interact professionally with volunteers while serving guests.

 Maintain the organization’s reputation by being professional.

 Assist in bringing in deliveries for the entire facility including food donations from the public and other food vendors, and move items between floors of the CHiPS facility and/or off-site storage space.

 Ensure deliveries are recorded/documented and store them where needed.

 Assist in maintaining the cleanliness and order of exterior areas, including sweeping the sidewalk, curb, windowsills and entry, and assisting the porter in taking out the garbage and recycling, when necessary.

 Any other duties assigned by the Director of Food Services, Assistant Director of Food Services or Executive Director.

Qualifications:

 High School Diploma or equivalent

 One year of relevant experience required

 Must hold a Guard Card

 Good communication and customer service skills, effective conflict resolution abilities, communication (written and verbal), organizational and planning skills required

 Conversational proficiency or better of the Spanish language

 Must possess a certificate, or be willing to be trained in first aid, CPR/BLS and conflict

resolution/de-escalation

Physical Requirements:

● Ability to actively listen and communicate clearly.

● Ability to walk, reach with arms and hands, stand for long periods of time, and climb stairs

● Vision abilities required by this job include close and far.  

● Ability to lift up to 30 pounds

● Ability to work outside in temperatures down to 0 and up to 100 degrees Fahrenheit for at least two hours at a time

• ● Ability to work around food smells, grease and smoke

Job Type: Part-time

Pay: $22.00 – $25.00 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• 401(k) matching
• Paid time off

Application Question(s):

• Do you have conversational proficiency or better of the Spanish language?

Experience:

• relevant: 1 year (Required)

Ability to Commute:

• Brooklyn, NY 11217 (Required)

Work Location: In person