Security Supervisor

POSITION SUMMARY

The Security Supervisor assists the Director of Security in duties related to the protection, safeguarding and security of company assets, employees, invitees and others for the Broward Center for the Performing Arts and Parker Playhouse venues.

ESSENTIAL FUNCTIONS

• Maintain a flexible schedule to meet the needs of the organization.
• Primary liaison between BCPA and all security vendors.
• Schedule and oversee security vendors for all events.
• Supervise contracted security providers (Excluding FLPD).
• Assist in training contracted security providers and staff.
• Review security reports and alert the Director of Security of significant incidents.
• Schedule event security vendor staffing for all BCPA performances.
• Work with FLPD detail coordinator to schedule police staffing for events.
• Assist Director of Security with training drills and Emergency Response Plans.
• Assume additional responsibilities in the absence of the Director of Security.
• Assist Finance by facilitating security-related invoicing and payment.
• Build strong relationships with stakeholders regarding matters involving safety and security.
• Maintain security integrity of venues through video surveillance and active patrols.
• Prepare reports and conduct follow-up investigations at the direction of the Security Director.
• Complete additional responsibilities as directed.

CORE COMPETENCIES

• Customer Focus- Understand the needs of the customer (internal & external) and act accordingly to create an exceptional experience.
• Teamwork- Work as a collaborative member of a group contributing to the overall mission, strategies, and goals.
• Accountability- Take ownership for deliverables and actions and contribute value to the organization. Accept responsibility for actions and outcomes.

KNOWLEDGE AND ABILITIES

• Ability to maintain a physical presence at designated work locations, maintaining regular attendance, punctuality and work a flexible schedule including nights, weekends, holidays, and events required.
• Able to communicate effectively in English, both in writing and verbally.
• Superior communication/de-escalation skills.
• Skilled in Windows based programs.
• Flexible schedule to include nights, weekends and holidays.
• Able to keep records and prepare reports
• Able to work effectively and positively in a team environment.

SUPERVISORY RESPONSIBILITIES

• Visitor Desk Specialists
• Event Security Vendors and personnel

DESIRED EDUCATION AND EXPERIENCE

• High School or High School Equivalent: General or any equivalent combination of training and experience.
• 5 years of experience as a security officer with supervisory experience.
• Experience with fire alarm control panel systems.
• Experience with public emergency situations.
• Experience in a performing arts venue a preferred.

Equal Opportunity Employer
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